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IIBA CCBA Exam
Certification of Competency in Business Analysis (Page 7 )

Updated On: 30-Jan-2026
Page 7 of 104
PDF with 638 Questions

As a business analyst, you'll often have to coach stakeholders on the processes, knowledge areas, and tasks you'll complete for an organization. One of the knowledge areas is enterprise analysis. This knowledge area completes all of the following activities except for which one?

  1. It defines the nature of a solution that meets that need.
  2. It identifies business needs, problems, or opportunities.
  3. It justifies the investment necessary to deliver that solution.
  4. It manages and expresses requirements to a broad and diverse audience.

Answer(s): D

Explanation:

The Requirements Management and Communication knowledge area describes the activities and considerations to manage and express requirements to a broad and diverse audience. The execution of these tasks ensures the following facts:
The stakeholders have a shared understanding of the nature of a solution. Those stakeholders with approval authority are in agreement as to the requirements that the solution shall meet.
Answer B, A, and C are incorrect. The Enterprise Analysis knowledge area describes the following business analysis activities:
It identifies business needs, problems, or opportunities. It defines the nature of a solution that meets that need.
It justifies the investment necessary to deliver that solution.



Which of the following is a business management strategy originally developed by Motorola, USA in 1986?

  1. Quality Circle
  2. Waterfall model
  3. Lean
  4. Six Sigma

Answer(s): D

Explanation:

Six Sigma is a business management strategy originally developed by Motorola, USA in 1986. It is widely used in many sectors of industry, although its use is not without controversy. The Six Sigma approach seeks to improve the quality of process outputs by identifying and removing the causes of defects (errors) and minimizing variability in manufacturing and business processes. It uses a set of quality management methods, including statistical methods, and creates a special infrastructure of people within the organization who are experts in these methods. Each Six Sigma project carried out within an organization follows a defined sequence of steps and has quantified financial targets.



What condition of the requirements must be fulfilled in order to use the matrix documentation approach to specify and model requirements?

  1. The requirements must have opposing values.
  2. The requirements must have common characteristics.
  3. The requirements must have the uniform structure.
  4. The requirements must have rated goals, such as time, cost, and quality.

Answer(s): C

Explanation:

In order to use the matrix documentation approach to model requirements, the identified requirements must have the uniform structure of their characteristics and identification. Answer A is incorrect. The requirements do no need to have opposing values to use the matrix documentation approach.
Answer B is incorrect.
While this choice is tempting, the best answer is the uniform structure. Answer D is incorrect. This isn't a valid answer, as requirements don't need rated goals.



Linda is the business analyst for her organization and she's working with Joe, a new business analyst, to prioritize requirements. Joe doesn't understand why requirements need to be prioritized; as all requirements are required, they should carry equal weight in the analysis.
What should Linda tell Joe as to why requirements must be prioritized?

  1. Prioritization ranks the requirements according to the cost and schedule.
  2. Prioritization ranks the requirements on a weighted scale of key performance indicators, such as cost, schedule, risk, and experience.
  3. Prioritization ensures that the most important stakeholders are considered first.
  4. Prioritization of requirements focuses on the most critical requirements first.

Answer(s): D

Explanation:

Prioritization of requirements is used to make certain that analysis and implementation efforts focus on the most critical requirements. The requirement prioritization process ranks the requirements by importance. It is a decision process. This process is used for determining the relative importance of requirements. These priorities determine which requirements should be targets for further analysis. Answer C is incorrect. Requirements prioritization does not rank the requirements by the stakeholders, but by the needs of the stakeholders and the requirements that are most important to satisfy those needs.
Answer A is incorrect. Requirements prioritization does not rank the requirements according to the cost and schedule, but by importance.
Answer B is incorrect. Requirements prioritization does not rank the requirements on a weighted scale; this isn't a valid statement.



Which of the following is the prime purpose of the Manage Stakeholders Expectations process?

  1. Identify stakeholders
  2. Close project
  3. Resolve issues
  4. Updating risk registers

Answer(s): C

Explanation:

The prime purpose of the Manage Stakeholders Expectations process is to resolve issues. These issues may be from different areas of the project. An issue log or action item log can be used to document and monitor the resolution of issues. It can be used to facilitate communication and ensure a common understanding of issues. Issues are resolved to maintain good, constructive working relationships among various stakeholders, including team members. Answer B is incorrect. Although, the Manage Stakeholders Expectations process helps in closing the project, it is not the prime purpose of this process.
Answer A is incorrect. Stakeholders identification is done in the separate process named Identify Stakeholders.
Answer D is incorrect. Risk register is a document that contains the results of the qualitative risk analysis, quantitative risk analysis, and risk response planning. Description, category, cause, probability of occurring, impact on objectives, proposed responses, owner, and the current status of all identified risks are put in the risk register. Updating risk registers is done throughout the project duration. It is not the prime purpose of the Manage Stakeholders Expectations process.



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