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IIBA CCBA Exam
Certification of Competency in Business Analysis (Page 8 )

Updated On: 30-Jan-2026
Page 8 of 104
PDF with 638 Questions

Your organization is using a plan-driven approach to business analysis.
What must you do with all of the communication documents created as part of this high-priority project that you are serving as the business analyst for?

  1. The communications management plan will dictate what will happen to the business analysis communications.
  2. All formal communication must be destroyed once the project is completed.
  3. All communications must be archived and will become part of the organizational process assets.
  4. All communications must be documented and passed onto the solution's project manager for analysis and to serve as supporting detail.

Answer(s): C

Explanation:

Communications in a plan-driven approach to business analysis must use formal communication. Formal communications should be archived as part of the organizational process assets. Answer A is incorrect. The communications management plan may dictate that the communications be archived, but this is not a requirement of the communications management plan. Answer D is incorrect. The project manager may want to reference the communication but doesn't always need. If the communications are archived, then the project manager can access them as needed.
Answer B is incorrect. Communication documents are not destroyed; they are archived as part of the organizational process assets.



In a change-driven environment, what's more important than formal communications in regard to effective requirements management?

  1. Correct communication
  2. Frequency of communication
  3. Message of communication
  4. Type of communication

Answer(s): B

Explanation:

Change-driven approaches focus more on frequency of communication than on formal documentation. Official documentation is often in writing, but informal communication takes precedence over more formal written communication.

Answer D is incorrect. The best answer is frequency of communication, not the type of communication. Answer A is incorrect. The best answer is frequency of communication, not correct communication - which is important, but it's not the best selection for the Question. Answer C is incorrect. The best answer is frequency of communication, not message of communication. Having the correct message and correct communication channels are important, but these aren't the best selection for this Question.



You are the business analyst for the NHQ Project. You have identified several stakeholders that need different types of information related to the requirements.
Which stakeholder would need detailed technical interface requirements?

  1. Project manager
  2. Testers
  3. Implementation subject matter experts
  4. Regulators

Answer(s): C

Explanation:

The implementation subject matter experts will need requirements that provide detailed interface requirements, so that they may construct the solution. They are responsible for designing and implementing potential solutions. Implementation subject matter experts will provide specialist expertise on the design and construction of the solution components. Answer A is incorrect. The project manager will need requirements in an easy to understand format, so that he may create the project scope.
Answer D is incorrect. Regulators may have specific legal, contractual, or governance requirements regarding what is included in a requirements document. Answer B is incorrect. Testers focus on understanding the critical success factors based on the needs of the business users.



Which approach to business analysis activities deals with rapid delivery of the business value?

  1. Quality-driven
  2. Change-driven
  3. Plan-driven
  4. Stakeholder-driven

Answer(s): B

Explanation:

Change-driven approaches to business analysis deal with rapid delivery of the business value. The business value is delivered in short iterations in return for acceptance of a higher degree of uncertainty regarding the overall delivery of the solution. The change-driven approaches are preferred while taking an exploratory approach for incremental improvement of an existing solution. Answer C is incorrect. The plan-driven approach defines business analysis activities. This approach is used to focus on minimizing up-front uncertainty and to ensure that the solution is fully defined before implementation begins in order to maximize control and minimize risk. It is preferred when requirements are effectively defined in advance of implementation. Answer A is incorrect. The quality-driven approach is not a valid defined approach to business analysis activities.
Answer D is incorrect. This is not a valid defined approach for the CCBA examination.



A business analyst has determined that there are five possible solutions to a business need. If the business analyst completes the solution assessment on multiple solutions, what is the goal of the assessment?

  1. The business analyst should determine which solution has the greatest business value.
  2. The business analyst should determine the opportunity cost of each assessment.
  3. The business analyst should only have one solution, not five.
  4. The business analyst should determine which solution is quickest to implement.

Answer(s): A

Explanation:

The purpose of assessing proposed solutions is to determine how closely they meet stakeholder and solution requirements. The business analyst, while assessing a single solution, determines whether the solution delivers enough business value to justify its implementation. However, the business analyst has the additional goal of attempting to determine which solution delivers the greatest business value while assessing multiple alternative solutions. Answer C is incorrect. The business analyst can have multiple solutions for a business need. Answer B is incorrect. The opportunity cost is not applicable to this scenario. Answer D is incorrect. The fastest implementation may not necessarily be the best solution for an organization.



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