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An enterprise developed a new e-business web application designed to broaden its sales base. Internal project management guidelines were followed, but indicators for key goals were not established. Which of the following should be the MAIN concern of the IT steering committee?

  1. It may be difficult to align IT objectives with performance.
  2. Benefits realization may not be properly assessed.
  3. Resources may not be optimally utilized.
  4. Return on investment may be difficult to evaluate.

Answer(s): B



An IT security team identified a significant weakness in the enterprise’s Internet-facing infrastructure. The exposure requires immediate corrective action that is both cost and resource intensive. Which of the following is the MAIN reason why accountability for this risk should be assigned to the board of directors?

  1. The exploit can cause serious disruptions to the enterprise’s reputation and profitability.
  2. The board should be aware of risks concerning organizational operations.
  3. Risk ownership at the highest level will ensure risk awareness throughout the enterprise.
  4. The IT organization cannot take ownership for self-identified risks concerning infrastructure security.

Answer(s): C



Which of the following would be the BEST way for a CIO to assess the consistency of IT processes against industry benchmarks to determine where to focus improvement initiatives?

  1. Utilizing a capability maturity model
  2. Reviewing key performance measures
  3. Reviewing IT process audit results
  4. Evaluating the current balanced scorecard

Answer(s): C



An organization requires updates to their IT infrastructure to meet business needs. Which of the following will provide the MOST useful information when planning for the necessary IT investments?

  1. Audit findings
  2. Business user satisfaction metrics
  3. Enterprise architecture
  4. Risk assessment report

Answer(s): A






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