QUESTION: 209

A new CEO is made aware of a lack of cooperation between IT and business units and needs to take action to enable more efficient IT delivery of solutions to support the business. What should be the FIRST step to address this concern?

Introduce IT related key performance indicators (KPIs).
Establish business user group training for increased collaboration.
Clarify roles and assign accountabilities for results.
Implement a continuous auditing policy for IT initiatives.

Answer(s): C

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QUESTION: 210

An IT steering committee is presented with an audit finding that new software applications are delivered on time but consistently have unacceptable levels of defects. Which of the following would be the BEST direction from the committee?

Establish code peer reviews.
Evaluate the change management process.
Implement performance indicators.
Evaluate the quality assurance process.

Answer(s): D

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QUESTION: 211

Which of the following is the BEST indicator of the effectiveness of IT governance in an enterprise?

Project delivery
Value delivery
Residual risk
Resource utilization

Answer(s): B

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QUESTION: 212

Which of the following would be the BEST way for a CIO to enhance security risk management alignment between IT and business?

Facilitate joint workshops for IT and the business on risk assessment techniques.
Analyze benchmark reports to understand the organization's security investments against competitors.
Establish a process in which IT and the business collaborate on risk assessment and mitigation prioritization.
Perform a trend analysis based on security investment levels and business initiatives.

Answer(s): C

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QUESTION: 209

QUESTION: 210

QUESTION: 211

QUESTION: 212

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