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ISTQB - Certified Tester Advanced Level, Test Manager v3.0 Questions 26–30 (page: 7)

Updated On: 9-Feb-2026

You have just completed summarizing all the test results for a release and have created a document showing the workarounds for each open defect. You have given this information to the team who will be supporting the product in production.
What type of activity have you just completed?

  1. Test analysis
  2. Test support
  3. Test execution
  4. Test closure

Answer(s): D



What is the primary reason for tracking root cause information?

  1. To identify the developers with poor development tendencies
  2. To target testing to areas where the highest number of defects are found
  3. To improve the testing techniques used to detect defects
  4. To provide information for process improvement

Answer(s): D



Your management has decided to change to a different test and defect management tool that will be used for all new projects. No one in your team has used this tool before. The vendor will help with configuring the tool.
What effect should the new tool adoption have on your test estimate for the next new project?

  1. No change because the vendor will handle the configuration effort
  2. No change because the developers will not be affected by the tool change
  3. The estimate should be increased to account for time to learn the new too
  4. The estimate should be decreased because the new tool will introduce efficiencies in the process

Answer(s): C



As a Test Manager which of the following is a key component to motivating the test team?

  1. Give fair and honest appraisals of mistakes
  2. Recognize all team members regardless of contribution
  3. Base the amount of praise on the importance of the project
  4. Provide positive recognition, avoiding negative feedback if possible

Answer(s): A



You have been closely tracking the Defect Detection Effectiveness (DDE) for the last release. You are showing a DDE of 95%, which has achieved the goal set by the organization. This is an example of what type of metric?

  1. Project metric
  2. Process metric
  3. Product metric
  4. People metric

Answer(s): B



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