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ISTQB - Certified Tester Advanced Level, Test Manager v3.0 Questions 31–35 (page: 8)

Updated On: 9-Feb-2026

When working with an organization that has geographically distributed testing and development teams, what is an effective way to improve communication?

  1. Encourage the use of informal communication such as hallway chats
  2. Use team building exercises with all team members to help improve the relationships
  3. Employ good tools with clear workflows to track project tasks including defects
  4. Plan to have significant overlap in the activities where both teams work on the same tasks and then compare the results

Answer(s): C



Your testers want to have a weekly “best bug” contest within the team. Should you implement this?

  1. Yes, it will help to motivate the team by bringing them together with a common understanding of the problems found in the software by having a friendly contest
  2. Yes, it will help them to become better testers by showing the defects that have been missed by others
  3. No, defects are negative and finding them should not be encouraged in a testing team
  4. No, it is likely to discourage the junior testers who can’t find as many defects as the senior testers

Answer(s): A



In an Agile software development lifecycle when is work completed for an iteration?

  1. As early as possible in the build phase
  2. Before the next iteration begins
  3. Prior to moving from the integration test level to the system test level
  4. At the conclusion of iteration zero

Answer(s): B



Which of the following is a true statement regarding the risk rating for a test object?

  1. The overall rating remains the same throughout the testing
  2. The likelihood tends to increase when high priority problems are found
  3. The impact tends to increase as more issues are found
  4. The likelihood and impact may vary based on what is discovered during testing

Answer(s): D



Consider an information system of a Pay-Tv company based on a SOA architecture. The integrated system currently consists of three core systems:
- a CRM (Customer Relationship Management) system
- a BRIM (Billing and Revenue Management) system
- a CAS (Conditional Access System) system all of them communicating with SOA Middleware.

You have been asked to manage the testing activities for the integration of two additional off-the shelf systems from two different vendors: a SMS (Short Message Service) server and an IV R (Interactive Voice Response) system.

Assume that there is a high likelihood that the two off-the-shelf systems will be low-quality and that you have a clear proof that the testing performed by the two vendors on their systems has been unsystematic and unprofessional. This obviously leads to higher quality risk for the overall integrated system.

You are the Test Manager of this project. Your main goal is to plan for testing activities to mitigate this risk. Which of the following answers best describes the test activities (assuming it is possible to perform all of them) you should plan for? 3 credits

  1. You should plan for an informal and minimal acceptance test of the two off-the-shelf systems and then a single end-to-end test of the overall integrated system
  2. You should directly plan for a single end-to-end test focused on end-to-end tests of the overall integrated system without an acceptance test of the two off-the-shelf systems
  3. You should plan for two levels: a system integration test and an end-to-end test of the overall integrated system
  4. You should plan for adequate re-testing of both the systems followed by a system integration test and an end-to-end test of the overall integrated system

Answer(s): D



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