Palo Alto Networks

ITIL ISEB-ITILV3F Exam
ITIL Foundation Certificate in IT Service Management (Page 3 )

Updated On: 7-Feb-2026

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QUESTION: 6

The Left-hand side of the Service V Model represents requirements and specifications. What does the right-hand side of the Service V Model represent?

Validation and Testing
The business value that can be expected from a given service
Performance and capacity requirements of services and IT infrastructure
Roles and responsibilities required for an effective service management implementation

Answer(s): A

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QUESTION: 7

Which of the following is a good metric for measuring the effectiveness of Service Level Management?

Customer satisfaction score
Average number of daily incidents managed by each service agent
Number of services in the Service Portfolio
Number of services deployed within agreed times

Answer(s): A

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QUESTION: 8

Which of the following is NOT an aim of the Change Management process?

Overall business risk is optimised
Standardised methods and procedures are used for efficient and prompt handling of all Changes
All changes to Service Assets and Configuration Items (CIs) are recorded in the Configuration Management system
All budgets and expenditures are accounted for

Answer(s): D

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QUESTION: 9

Which of the following is step 1 in the 7 Step Improvement Process?

Prepare for action
Define what you should measure
Where are we now?
Identify gaps in Service Level Agreement (SLA achievement

Answer(s): B

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QUESTION: 10

Event Management, Problem Management, Access Management and Request Fulfilment are part of which stage of the Service Lifecycle?

Service Strategy
Service Transition
Service Operation
Continual Service Improvement

Answer(s): C

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chatbot Commented on July 26, 2025
The questions offer a great help in preparation. These are related to topics in exam
Anonymous

prasanna Commented on July 26, 2025
The questions are very helpful after completing the study materials and before the exam! Thanks
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rey Commented on July 26, 2025
usable contents, very helpful
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rey Commented on July 26, 2025
great questions, reliable
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Suchi Commented on July 26, 2025
great content
Anonymous

Suchi Commented on July 26, 2025
Great material
Anonymous

mark Commented on July 26, 2025
amazing contents
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gm Commented on July 26, 2025
Question 123 - False - Reader accounts in Snowflake are designed for accessing and querying data shared by a provider, but they cannot extract that data for use outside of the Snowflake environment. They are primarily used for data consumption within Snowflake.
Anonymous

Atul Commented on July 26, 2025
Answer to Question 55 is A GAN as it is used for the data generation. Option C is not correct.
Anonymous

gm Commented on July 26, 2025
Q109 - False because owned by role not by user
Anonymous

Alex Commented on July 26, 2025
very good questions
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gm Commented on July 26, 2025
91 - Answer should be True AWS PrivateLink can be used to establish a secure, private connection between a customer's on-premise data center (via AWS Direct Connect) and Snowflake. This connection bypasses the public internet, enhancing security and reducing the risk of data exposure.
Anonymous

Amit Commented on July 26, 2025
Detailed and specific - stick to the foundational themes to test your knowledge and you will succeed
Anonymous

mark Commented on July 26, 2025
very informative
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gm Commented on July 26, 2025
Question 77: Answer should be all Bulk copy from an External Stage: This involves using the COPY INTO command to load data from files stored in external cloud storage locations (e.g., Amazon S3, Azure Blob Storage, Google Cloud Storage) into a Snowflake table. Continuous load using Snowpipe REST API: Snowpipe enables continuous data loading from staged files as soon as they become available. The Snowpipe REST API can be used to trigger the loading process for new files in an external stage. The Snowflake Web Interface (UI) data loading wizard: Snowsight, Snowflake's web interface, provides a user-friendly wizard that guides users through the process of loading data into tables, often from local files or staged files. Bulk copy from an Internal Stage: Similar to external stages, data can be bulk loaded from internal stages (storage locations within Snowflake) into tables using the COPY INTO command. Files can be placed in internal stages using commands like PUT.
Anonymous

gm Commented on July 26, 2025
Question 68: Explanation: INSERT: When inserting data into a table, Snowflake usually writes to new partitions, allowing other queries to access the existing data simultaneously. COPY: Similar to INSERT, the COPY command often writes to new partitions, enabling parallel execution with other operations. Why other options are incorrect: UPDATE: This command modifies existing data in a table, which requires locking the affected rows to prevent conflicts. This makes it a blocking operation, meaning other queries that need to access the same rows will have to wait until the UPDATE finishes. MERGE: Like UPDATE, the MERGE command modifies data in a table, requiring locks and thus being a blocking operation. It combines data from multiple sources into a target table, which can involve modifying existing rows.
Anonymous

mark Commented on July 26, 2025
very interesting
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