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ITIL ISEB-PM1 Exam
ISEB-PM1 Foundation Certificate in Project Management (Page 7 )

Updated On: 9-Feb-2026
Page 7 of 126
PDF with 625 Questions

You are the project manager on an information technology project on which you and the sponsor have already approved the scope. An information specialist on your team, after having lunch with a low ranking customer representative working with him on a software project, learns that a simple alteration in the display would be a great addition to the project. The information specialist installs the change with no negative effect on the project schedule and at no additional cost.
What action should be taken?

  1. The information specialist should be recognized for exceeding customer expectations without affecting project cost or schedule.
  2. The project manager should add an activity to the project management plan with no associated time.
  3. The information specialist should be told that his behavior was unacceptable, as it may have negatively affected the overall project.
  4. The project manager should create a change control form and have the customer approve the change since the change has already been made.

Answer(s): C



Which of the following is NOT included in a schedule change control system?

  1. Approval levels necessary for authorizing changes
  2. Tracking systems
  3. Paperwork necessary for making changes
  4. Limitations on the scope of changes

Answer(s): D



Which of the following is generally the MOST CORRECT use of a project network diagram?

  1. Showing the project schedule
  2. Documenting activity interdependencies
  3. Defining project resources
  4. Defining the project costs

Answer(s): B



In an activity-on-node diagram, the nodes represent:

  1. Work packages.
  2. Activities.
  3. Dependencies.
  4. Discretionaries.

Answer(s): B



A project has seven activities: A, B, C, D, E, F, and G. Activities A, B, and D can start anytime. Activity A takes 3 weeks, Activity B takes 5 weeks, and Activity D takes 11 weeks. Activities A and B must be completed before Activity C can start. Activity C requires 6 weeks to complete. Activities B, C, and D must be completed before Activity E can start. Activity E requires 2 weeks. Activity F takes 4 weeks and can start as soon as Activity C is completed. Activity E must be completed before Activity G

starts. Activity G requires 3 weeks. Activities F and G must be completed for the project to be completed.
Which activities have float available?

  1. Activity A has two weeks' float, activity F has one week.
  2. Activity F has one-week float.
  3. There is no float available in the project.
  4. Activity A has eight weeks' float.

Answer(s): A






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