Cisco
CompTIA
ISC
EC-Council
EXIN
Fortinet
ITIL
Juniper
Microsoft
VMware
Avaya
SAP
Google
NVIDIA
Salesforce
Amazon
Palo Alto Networks
ISC2
Splunk
ServiceNow
All Vendors
  2. Home
  3. Exams
  4. ITIL
  5. ITIL 4 Specialist Plan Implement and Control

ITIL ITIL 4 Specialist Plan Implement and Control Exam Questions
ITIL 4 Specialist Plan, Implement, and Control (Page 2 )

Updated On: 18-Mar-2026
Page 2 of 20
PDF with 95 Questions

How does IT asset management help a service provider meet regulatory requirements?

  1. By helping to identify the status and use of software licenses
  2. By improving reliability so there are fewer disruptions
  3. By optimizing the use of hardware and software assets
  4. By providing faster responses to customer requests

Answer(s): A

Explanation:

IT asset management ensures that software licenses are tracked, monitored, and used in compliance with regulatory requirements. By knowing the status and usage of licenses, the organization can demonstrate adherence to legal and contractual obligations.



How can monitoring utilization of IT assets help an organization to reduce costs?

  1. By enabling the organization to prove that it is entitled to use IT assets
  2. By optimizing procedures for purchasing and stock management
  3. By identifying unused software licenses
  4. By recording every status change of all IT assets

Answer(s): C

Explanation:

Monitoring utilization of IT assets identifies underused or unused software licenses. By reclaiming or reallocating these licenses, the organization can reduce unnecessary expenditures, directly lowering costs.



An IT organization uses a service desk solution that is hosted by a supplier, but operated by the organization's staff. The IT asset manager knows that this service desk is an important asset and needs to capture information about it.

Which is the CORRECT asset type for this service desk?

  1. Hardware
  2. Software
  3. Cloud Service
  4. Data

Answer(s): C

Explanation:

A hosted service desk operated by internal staff is considered a cloud service because it is delivered over a network and managed by a third-party infrastructure, even though the operation is internal. Capturing it as a cloud service ensures correct asset tracking and management.



An organization's IT asset management practice is not well organized. Information about IT assets is collected and maintained, but there is no common approach or well-defined lifecycle models. The organization decided to define a common approach to IT asset management.

Which output of the existing ITAM activities should be used as a valuable input for this work?

  1. Risk registers
  2. IT asset records
  3. IT asset reports
  4. Request for change

Answer(s): B

Explanation:

IT asset records are the detailed information already collected about assets. These records provide a foundation and practical input for defining a standardized IT asset management approach and lifecycle models.



Some IT asset information needs to be shared with suppliers.

What process activity helps the organization to ensure that this information meets the suppliers' requirements?

  1. Define and agree the ITAM approach, scope, data structure, and lifecycle models
  2. Verify IT assets and lifecycle models
  3. Analyse resources and identify IT assets
  4. Verify IT asset data

Answer(s): A

Explanation:

Defining and agreeing on the ITAM approach, scope, data structure, and lifecycle models ensures that the information shared with suppliers is consistent, accurate, and aligned with their requirements.



Viewing page 2 of 20
Viewing questions 6 - 10 out of 95 questions



Post your Comments and Discuss ITIL ITIL 4 Specialist Plan Implement and Control exam dumps with other Community members:

ITIL 4 Specialist Plan Implement and Control Exam Discussions & Posts

AI Tutor 👋 I’m here to help!