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Free ITIL 4 Specialist Plan Implement and Control Exam Braindumps
ITIL 4 Specialist Plan, Implement, and Control Questions 36–40 (page: 9)

Updated On: 12-Mar-2026
Page 9 of 20
PDF with 95 Questions

An organization is aiming to achieve capability level 3 for the deployment management practice.

What is an indication of the achievement capability level 3?

  1. The deployment management team regularly suggests and implements improvement opportunities
  2. Employees from other practices understand how development activities are integrated into relevant workflows
  3. The deployment manager is able to report on the effectiveness of the deployment management practice
  4. Deployment models are developed and implemented

Answer(s): D

Explanation:

At capability level 3, deployment models are not only developed but also implemented consistently, indicating that the practice is established and repeatable within the organization.



A new release manager wants to explain to the organization's service consumers the purpose of a new release management practice.

What should the release manager say to the service consumers to help them realize the value of release management?

  1. The release management practice will ensure that new service features are available to the service operations team to enable them to perform tests
  2. The release management practice will ensure that new service features are available to the service operations team to reduce business losses
  3. The release management practice will ensure the quick use of improved services after new service features have been made available
  4. The release management practice will ensure that new service features are available to users to mitigate the service provider's risks

Answer(s): C

Explanation:

Release management ensures that new service features are available quickly to users, allowing the organization to realize the value of improved services without unnecessary delays.



An organization invested in development and adoption of a common approach to release management

Which metric will help the organization to understand if this initiative has been successful?

  1. Alignment of release management procedures between the organization and its suppliers
  2. The percentage of releases which do not result in incidents
  3. The satisfaction rating given by service consumers of individual releases
  4. The number of releases which were implemented after the target implementation date

Answer(s): B

Explanation:

The percentage of releases that do not result in incidents directly measures the effectiveness of the common release management approach, indicating successful adoption and risk reduction.



A release manager has noticed that the organization has many standardized services provided to implementational organizations.

Which aspect of release management will this situation directly affect?

  1. The release plans
  2. Continuous integration
  3. Continuous delivery
  4. The release models

Answer(s): D

Explanation:

Standardized services affect release models because the approach to packaging, testing, and deploying these services can follow predefined and repeatable release models, streamlining release management.



What is a description of a release?

  1. A set of new service features which will benefit users
  2. The repeated building and testing of code leading to deployment
  3. An updated service version which is mandatory for users
  4. The guidelines for collating two or more changes

Answer(s): A

Explanation:

A release is a set of new or changed service features intended to provide value to users, reflecting the outcome of the release management practice.



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