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Free ITIL 4 Specialist Plan Implement and Control Exam Braindumps
ITIL 4 Specialist Plan, Implement, and Control Questions 31–35 (page: 8)

Updated On: 12-Mar-2026
Page 8 of 20
PDF with 95 Questions

A fast-growing service provider is introducing separate roles of deployment manager and deployment practitioner.

Which TWO activities is a deployment manager responsible for? (Choose two.)

1. Ensuring that deployment records are up to date and correct
2. Prioritizing multiple deployments that require use of the same resources
3. Ensuring deployment plans support other service management plans
4. Capturing and verifying users' opinions on deployments

  1. 1 and 2
  2. 2 and 3
  3. 3 and 4
  4. 1 and 4

Answer(s): B

Explanation:

The deployment manager is responsible for prioritizing multiple deployments that compete for the same resources and ensuring deployment plans align with other service management plans, enabling coordinated and effective deployment activities.



A large multi-national organization uses DevOps principles to enable fast and effective development and implementation of software products. Each product team has a lot of independence, but a centralized IT governance team ensures consistency and adherence to the organization's policies. Different people within the organization have different opinions about whether deployment management should be centralized or distributed among the teams.

How should the deployment management practice be implemented and managed in this organization to ensure that the practice meets their needs?

  1. Each development team should have an independent deployment manager who owns all aspects of deployment within that team
  2. A centralized deployment management team should manage and coordinate deployments for all development teams
  3. A centralized deployment management team should support the product teams by providing guidance and tooling
  4. Software developers in each team should take full responsibility for deployment of software that they develop

Answer(s): C

Explanation:

A centralized deployment management team providing guidance and tooling supports decentralized product teams while maintaining consistency, adherence to policies, and scalability across the organization.



Which automation tools should be used to transport and install configuration items into a test environment?

  1. Deployment tools
  2. Environment configuration and management tools
  3. Work planning and prioritization tools
  4. Service configuration management tools

Answer(s): A

Explanation:

Deployment tools automate the transport and installation of configuration items into test environments, ensuring repeatable, efficient, and controlled deployment processes.



An organization's end users have complained that major software updates happen during work hours, with insufficient notice, and sometimes disrupt user's work for an unacceptably long time. The deployment manager already has close alignment with the release manager and release processes, and has implemented CI/CD.

What is the BEST action for the organization to take to ensure new software features are relevant to the end- users?

  1. Use infrastructure as code to support the software deployment
  2. Embed validation and testing within the deployment models
  3. Align with the change enablement manager to improve the change planning procedures
  4. Integrate deployment management and configuration management activities to improve version control

Answer(s): B

Explanation:

Embedding validation and testing within deployment models ensures that new software features are relevant, properly tested, and meet end-user expectations before release, reducing disruptions.



Which is NOT an example of how an organization should work with suppliers to improve its deployment management practice?

  1. Considering dependencies on third parties when analysing service value streams which include deployment management
  2. Carefully selecting supplies of software tools for CI/CD pipeline
  3. Involving third parties in review and planning of the value streams that include deployment management
  4. Developing and enforcing detailed and rigorous procedures for every interaction between suppliers and the organization

Answer(s): D

Explanation:

Developing and enforcing overly detailed procedures for every supplier interaction is unnecessary and can hinder collaboration. Effective supplier engagement should focus on alignment, planning, and appropriate tool selection.



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