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Free ITIL 4 Specialist Plan Implement and Control Exam Braindumps
ITIL 4 Specialist Plan, Implement, and Control Questions 26–30 (page: 7)

Updated On: 12-Mar-2026
Page 7 of 20
PDF with 95 Questions

An organization has an objective to create and use deployment approaches that would fit the needs of the organization and the context.

How should the organization assess if this objective is achieved?

  1. By looking at the deployment backlog throughput
  2. By asking stakeholders about their satisfaction with deployment lead times
  3. By measuring percentage of deployments which did not follow the agreed policies and models
  4. By analysing the adherence to deployments schedule

Answer(s): C

Explanation:

Measuring the percentage of deployments that did not follow agreed policies and models shows whether deployment approaches are consistently applied and fit the organization's needs, indicating achievement of the objective.



An IT service provider is using continuous integration and is considering the introduction of continuous delivery.

Which is a benefit of this proposed change for the service provider?

  1. Developers spend less time fixing issues in their code
  2. Code is tested iteratively and frequently
  3. Deployments of software builds are scripted to allow for automation
  4. Users experience changes which are smaller and more frequent

Answer(s): D

Explanation:

Continuous delivery allows users to receive smaller, more frequent changes, improving responsiveness and reducing risk compared with large, infrequent releases.



What key output of the `deployment model development and improvement' process can be used to trigger implementation of a newly updated deployment model?

  1. Lessons learned
  2. Change request
  3. Updated knowledge management articles
  4. Deployment review reports

Answer(s): B

Explanation:

An updated deployment model is implemented through a change request, which triggers formal implementation and ensures controlled deployment of the new model.



An organization is deploying new software and new servers to support a service that will be launched soon.

Which TWO of these activities should the organization conduct as part of the `verification of the service components' activity of the `deployment lifecycle management' process? (Choose two.)

1. Checking that the correct models of server have been supplied
2. Testing the software for defects
3. Creating a schedule for installing the new servers
4. Installing the new software to the newly installed servers

  1. 1 and 2
  2. 2 and 3
  3. 3 and 4
  4. 1 and 4

Answer(s): A

Explanation:

Verification of service components involves checking that the correct physical resources (e.g., server models) are supplied and testing software for defects, ensuring that components meet requirements before deployment.



A large organization wants to manage its IT services by analyzing and improving value streams. It is unsure how to combine value streams and management practices, such as change enablement and deployment management.

What is the CORRECT approach for this organization to take?

  1. Create a separate value stream for each management practice
  2. Create one combined value stream for change enablement and deployment management
  3. Create a single value stream that includes change enablement, deployment management and other practices such as continual improvement
  4. Create several value streams that include change enablement, deployment management, and other practices such as continual improvement

Answer(s): D

Explanation:

Large organizations should create several value streams that combine practices like change enablement, deployment management, and continual improvement. This approach reflects how services are actually delivered and supports effective coordination of multiple practices.



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