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Free PL-600 Exam Braindumps (page: 4)

Page 4 of 49
PDF with 192 Questions

HOTSPOT (Drag and Drop is not supported)
You need to design a Power Platform solution that meets the following requirements:
-Capture data from a row during deletion to be used in an automated process.
-Use AI to process forms and automate data entry from paper-based forms.

Which requirements can be met by using out-of-the box Power Platform components?
Instructions: For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.
Hot Area:

  1. See Explanation section for answer.

Answer(s): A

Explanation:



Box 1: Yes
This can be done with Dataverse flows: The When a row is added, modified or deleted trigger runs a flow whenever a row of a selected table and scope changes or is created.

Box 2: Yes
AI Builder is a Microsoft Power Platform capability that provides AI models that are designed to optimize your business processes. AI Builder enables your business to use AI to automate processes and glean insights from your data in Power Apps and Power Automate.


Reference:

https://docs.microsoft.com/en-us/power-automate/dataverse/create-update-delete-trigger



A company has a custom web-based solution that is hosted on Azure. You design a Power Platform solution to provide the company additional capabilities.

You need to integrate the Power Platform solution with the web-based solution. What should you recommend?

  1. Connection reference
  2. Custom connector
  3. Desktop flow
  4. Data gateway

Answer(s): B

Explanation:

A custom connector in Power Platform is a wrapper around a REST API that allows Power Automate or Power Apps to communicate with that REST API. Connectors created in Power Automate are available in Power Apps. Likewise, connectors created in Power Apps are available in Power Automate.


Reference:

https://docs.microsoft.com/en-us/learn/modules/create-custom-connector-power-platform/1-introduction



You are designing a self-service portal for a company.
The portal must meet the following requirements:

-Customers must be able to submit and review cases.
-Customers must be able to chat with service representatives in near real time.
-Allow service representatives to select cases from queues and use knowledge articles to resolve customer concerns.

You need to recommend solutions for the company that do not require custom development.
Which three apps or services should you recommend? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

  1. Dynamics 365 Field Service
  2. Dynamics 365 Customer Service
  3. Omnichannel for Customer Service
  4. Customer Insights
  5. Customer self-service portal

Answer(s): B,C,E

Explanation:

B: Use Dynamics 365 Customer Service to:
-Track customer issues through cases
-Record all interactions related to a case
-Share information in the knowledge base
-Create queues and route cases to the right channels

C: Omnichannel for Customer Service offers a suite of capabilities that extend the power of Dynamics 365 Customer Service Enterprise to enable organizations to instantly connect and engage with their customers across digital messaging channels.

E: Customer self-service portal: A customer self-service portal enables customers to access self-service knowledge, support resources, view the progress of their cases, and provide feedback.

Note: Based on the selected environment in Power Apps, you can create a Dataverse starter portal or a portal in an environment containing customer engagement apps (Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Field Service, Dynamics 365 Marketing, and Dynamics 365 Project Service Automation).


Reference:

https://docs.microsoft.com/en-us/powerapps/maker/portals/portal-templates https://docs.microsoft.com/en-us/dynamics365/customer-service/embed-chat-widget-portal



HOTSPOT (Drag and Drop is not supported)
A multinational organization uses a single Power Platform environment. The instance hosts multiple customizations for different users in different regions.

Users in some regions complain about slow load time of the customizations.
You need to architect a solution based on the main requirement.

What should you recommend? To answer, select the appropriate option in the answer area.
NOTE: Each correct selection is worth one point.

  1. See Explanation section for answer.

Answer(s): A

Explanation:



Box 1: Single multi-geo instance
Multi-Geo is a Power BI Premium feature that helps multinational customers address regional, industry-specific, or organizational data residency requirements. As a Power BI Premium customer, you can deploy content to datacenters in regions other than the home region of the Power BI tenant.

Box 2: Multiple instances in different regions; Power BI for reporting

Box 3: Single instance; use Microsoft Azure Traffic Manager where needed

Azure Traffic Manager is a DNS-based traffic load balancer. This service allows you to distribute traffic to your public facing applications across the global Azure regions. Traffic Manager also provides your public endpoints with high availability and quick responsiveness.


Reference:

https://docs.microsoft.com/en-us/power-bi/admin/service-admin-premium-multi-geo
https://docs.microsoft.com/en-us/azure/traffic-manager/traffic-manager-overview



Page 4 of 49



Post your Comments and Discuss Microsoft PL-600 exam with other Community members:

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