Free IASSC Lean Six Sigma - Yellow Belt Exam Braindumps (page: 4)

Page 3 of 38

When we assess the Voice of the Customer we are attempting to determine the gaps in our processes between “what is” and _________.

  1. “What isn’t”
  2. “What will make money”
  3. “What will cost less”
  4. “What should be”

Answer(s): D



Which of the following would likely not be a CTQ (Critical-to-Quality) for the purchase of a product?

  1. Functionality
  2. Durability
  3. Dependability
  4. None

Answer(s): D



The Pareto Chart is a tool that displays data that typically follows what ratio?

  1. 70:30
  2. 80:20
  3. 90:10
  4. 95:5

Answer(s): B



Al bought a handheld GPS from his local electronics store. When he entered an address it would not function. For the manufacturer of the GPS this would be categorized as what type of cost?

  1. Internal Failure Cost
  2. Prevention Cost
  3. External Failure Cost
  4. Appraisal Cost

Answer(s): C






Post your Comments and Discuss PEOPLECERT IASSC Lean Six Sigma - Yellow Belt exam with other Community members:

IASSC Lean Six Sigma - Yellow Belt Discussions & Posts