When a Belt wishes to clarify the activities of various departments in a Process Map she is creating she adds a feature to the map called ______________.
Answer(s): C
A 5 Why Analysis is used to help identify possible defect causes when which one of the below listed tools is created?
Answer(s): A
With a Fishbone Diagram we use the legs to define each source of a potential defect and along the legs we enter each potential means by which a defect could be introduced into our process.
The purpose of a ___________ is to identify the complexity of the process and to assist in identifying critical steps in the process.
Answer(s): B
When we create a Process Map we use a ____________ to show the direction of work flow.
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