Quality Assurance CSQA Exam
Certified Software Quality Analyst (CSQA) (Page 8 )

Updated On: 1-Feb-2026

Approach refers to the method the company uses to achieve the

  1. Evaluation of approaches
  2. purposes addressed in the examination items
  3. A, B

Answer(s): B



The scoring criteria used to evaluate approaches

  1. the degree to which the approach is prevention based
  2. the appropriateness of the tools, techniques, and methods to the requirements
  3. the effectiveness of the use of tools, techniques and methods
  4. the degree to which the approach is systematic, integrated and consistently applied
  5. the degree to which the approach embodies effective self-evaluation, feedback and adaptation cycles to sustain continuous improvement
  6. the degree to which the approach is based upon quantitative information that is objective and reliable
  7. the indicators of unique and innovative approaches, including significant and effective new adaptations of tools and techniques used in other applications or types of businesses.
  8. all of the above
  9. any one or more of the above

Answer(s): I



Deployment refers to the extent to which the approaches are applied to all relevant areas and activities addressed and implied in the examination items.

  1. True
  2. False

Answer(s): A



Scoring criteria used to evaluate deployment include

  1. any one or more of the below
  2. the appropriate and effective application to all product and service characteristics
  3. the appropriate and effective application to all transactions and interactions with customers, suppliers of goods and services and the public
  4. the appropriate and effective application to all internal processes, activities, facilities and employees

Answer(s): A



Results refers to outcomes and effect in achieving the purposes addressed and implied in the examination items

  1. True
  2. False

Answer(s): A



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