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Quality Assurance CSQA Exam
Certified Software Quality Analyst (CSQA) (Page 9 )

Updated On: 1-Feb-2026
Page 9 of 162
PDF with 804 Questions

The scoring criteria used to evaluation results include

  1. any one or more of the below
  2. the quality levels demonstrated
  3. the contributions of the outcomes and effects to quality improvement
  4. the rate of quality improvement
  5. the breadth of quality improvement
  6. the demonstration of sustained improvement
  7. the significance of improvements to the company's business
  8. the comparison with industry and world leaders
  9. the company's ability to show that improvements derive from their quality practices and actions

Answer(s): A



The organization of efforts to develop and involve employees depend upon

  1. the number of employees
  2. resources of the company
  3. geographical distribution of business units
  4. and other factors
  5. all the above

Answer(s): E



Match the following Initial

A) Initiate rigorous project management of commitments, costs, schedules and changes
1. Repeatable
B) At this point advanced technology can be usefully introduced
2. Defined
C) Achieve rudimentary predictability of schedules and costs
3. Managed
D) Foundation for continuing improvement and optimization of process
4. Optimising
E) Most significant quality improvements begin

  1. 1 - c, 2 - a, 3 - b, 4 - e, 5 - d

Answer(s): A



Human resources utilisation category examines the company's efforts to develop and involve

  1. the entire workforce in total quality
  2. the management in total quality
  3. the line staff in total quality
  4. all the above

Answer(s): A



Evaluations of planning are based upon the thoroughness and effectiveness of processes including the information used.

  1. True
  2. False

Answer(s): A



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