Free ADX-211 Exam Braindumps (page: 39)

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What should an administrator consider when setting up and maintaining salesforce knowledge? choose 3

  1. Data category visibility is assigned through roles and profiles.
  2. Enabling knowledge on a user record requires licensing.
  3. Article version numbers must be assigned by a knowledge manager for tracking.
  4. solution category browsing must be enabled in solution settings.
  5. knowledge settings must be configured to allow users to create an article from a case

Answer(s): A,B,E



Universal containers is using a web-to-lead from to collect contact informationon people interested in its product and wants to ensure that these leads are contacted in a timely manner. The following actions are required:
— send the lead an email with appropriate product information, depending on which product was selected on the web-to-lead form
— Assign the appropriate salesperson to be the lead owner, depending on the product selected
— create a task for the salesperson to follow up with the lead.

At a minimum, which combination of salesforce automation tools will be required to meet these requirement?

  1. lead assignment rule and publisher action.
  2. Lead assignment rule, auto response rule and workflow rules
  3. Lead assignment rule and auto response rule.
  4. Lead assignment rule and workflow rule

Answer(s): B



what action is required before a change set can be deployed from a sandbox environment to a production environment?
choose 2 answers.

  1. configure the deployment connection in the sandbox to allow inbound changes.
  2. Configure the deployment connection in production to allow inbound changes.
  3. Install the force.com IDE and configure its settings to work with change sets.
  4. create an outbound change set in the sandbox that includes the components to be moved

Answer(s): B,D



an administrator wants to report on activities related to a specific account over the past 18 months but some of these activities have been archived.
how can the administrator obtain a report with the correct data? choose 3

  1. Restore archived activities from the activity archive object.
  2. open a case with support to extend archived days.
  3. Export archived activities using the data loader.
  4. use the weekly data export to obtain the archived activities.

Answer(s): C






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