Free ADX-211 Exam Braindumps (page: 40)

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Sales representatives are reporting trouble syncing quotes with their related opportunities.
What is a possible explanation for this problem? Choose 2 answers.

  1. The attached currency is no longer active.
  2. The quote contains an archived list price.
  3. The quote is attached to a closed opportunity.
  4. The user does not have Edit permissions on the quote.

Answer(s): A



Universal containers is making some territory changes. In preparation for this the current lead owners have been asked to clean their lead data. validation rules have been created to ensure that the data cleanup has occurred. the administrator is ready to transfer leads to the new owners.
which feature can be used to transfer the records and also ensure that the validation rules are triggered? choose2 answers.

  1. use the change owner list button from a list view to transfer multipleleads at one time.
  2. use the mass transfer - transfer leads feature to transfer ownership of multiple leads
  3. use the data loader to transfer ownership of all leads involved in the territory changes.
  4. use the change owner link on the detail record to transfer ownership one lead at a time

Answer(s): C



Universal containers is making some territory changes. In preparation for this the current lead owners have been asked to clean their lead data.
validation rules have been created to ensure that the data cleanup hasoccurred. the administrator is ready to transfer leads to the new owners.
which feature can be used to transfer the records and also ensure that the validation rules are triggered? choose2 answers.

  1. use the change owner list button from a list view to transfer multipleleads at one time.
  2. use the mass transfer - transfer leads feature to transfer ownership of multiple leads
  3. use the data loader to transfer ownership of all leads involved in the territory changes.
  4. use the change owner link on the detail record to transfer ownership one lead at a time

Answer(s): A,C



How can an administrator use the service cloud console to increase the efficiency of support users? choose 3 answers.

  1. configure it to manage chatter answers cases and live agent chat conversations.
  2. customize the softphone to provide a screen pop-up on incoming support calls.
  3. configure the idea themes page layout with buttons and links to case detail information
  4. enable the service cloud console application in salesforce communities.
  5. use publisher actions in case feed to combine the publisher extension menus in a single row.

Answer(s): A,B,D






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