Cloud Kicks has recently rolled out Lightning Experience and uses an ERP system as its system of record for customers.
When a new Account has its first closed/won opportunity, the ERP system should immediately update with information from the account, contact, and opportunity records related to the Account to record a new customer.
Which option should the consultant recommend to meet the requirement?
- Identify AppExchange products that can be deployed to update the ERP with opportunity, account, and contact information from Salesforce.
- Configure Outbound message to publish the opportunity wins and update the ERP with opportunity, account, and contact information from Salesforce.
- Implement Platform Events to publish opportunity wins to the ERP, which will call back for account, contact, and opportunity information and automatically update the ERP accordingly.
- Use enterprise ETL tools to extract closed/won opportunities from Salesforce and update the ERP with opportunity, account, and contact information from Salesforce.
Reveal Solution
Next Question