Sales reps at Cloud Kicks (CK) often receive important customer emails they want to record as activities related to contacts in Salesforce. CK has Office 365, as well as a policy that prevents users from installing anything directly on their computers.Which solution should a consultant recommend to meet this requirement?
Answer(s): D
The Cloud Kicks (CK) IT team wants to enable Person Accounts in its Salesforce org.Which three prerequisites must be met before the consultant can enable Person Accounts? (Choose three.)
Answer(s): A,C,D
Cloud Kicks is launching an outbound sales campaign to identify potential prospects for its new product. The marketing team has sourced a list of leads for each territory. Cloud Kicks wants to use Salesforce for these tasks:1. Call center agents call the leads on the list.2. Agents capture notes from the conversation.3. Salesforce will automatically present the next lead in the list.4. Agents should leave a voicemail if the customer is unavailable.5. Agents call the customers back who were unavailable.Cloud Kicks likes to have its supervisors coach the consultants based on the call transcripts.Which Salesforce product should the consultant recommend?
Cloud Kicks (CK) maintains products and price books on an external platform due to the high frequency of pricing changes to products. CK has a B2B license. Sales managers want to monitor pipeline by sales rep and territory, report on team revenue to goal, and view order status in Salesforce.What are two actions the consultant should take to meet the requirements? (Choose two.)
Answer(s): A,D
Cloud Kicks needs to forecast monthly business deals that close as well as open opportunities on a weekly basis. The VP of sales asks the business analyst to review how the sales funnel is changing month over month.Which two actions should the consultant take to meet this requirement? (Choose two.)
Answer(s): A,C
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