Free Certified Sales Cloud Consultant Exam Braindumps
Certified Sales Cloud Consultant Questions 176–180 (page: 37)

Updated On: 10-Feb-2026

Cloud Kicks has the goal of generating high-quality leads by implementing Sales Cloud.
Which metrics should the consultant analyze to determine the success of this goal?

  1. Lead to Quote Conversion Rate
  2. Lead to Opportunity Conversion Rate
  3. Total number of Leads by source
  4. Total number of Leads created by a Sales Rep

Answer(s): B



Cloud Kicks has an integration between the data warehouse and Salesforce. The VP of operations wants to synchronize customer data between the systems.
What should the consultant recommend to ensure data integrity?

  1. Set up an import of the data from the data warehouse on a monthly basis using Data Loader.
  2. Set up an encrypted field on the Account object with Read Only on the field security settings for all profiles except the admin profile.
  3. Set up an External ID field on the Account object with Read Only on the field security settings for all profiles except the admin profile.
  4. Set up a Process Builder process on the Account object to check for unique values on a monthly basis.

Answer(s): C



During the requirements gathering workshops at Cloud Kicks, the project team and subject matter experts bring up new ideas to incorporate into the current project.
Which best practice should the consultant use to refocus the meeting and stay on topic?

  1. Remind the team of the purpose and scope of this project.
  2. Tell key stakeholders that the team is focused on other ideas.
  3. Invite only the subject matter experts to subsequent workshops.
  4. Incorporate the new ideas into the solution design.

Answer(s): A



Sales operations managers are reporting a higher number of Activities than is accurate for their teams. When viewing reports, managers see Activities related to Opportunities and Accounts only for their team. However, Activity records related to Campaigns appear in all of the reports, regardless of which sales team should get credit for them. Enterprise Territory Management and role hierarchies are used.
Why are Campaign Activities for all teams visible in reports viewed by sales operations managers?

  1. The sales operations managers are given Read access to the Campaign object in their profile.
  2. Apex managed sharing is used to control the visibility of Activities related to Accounts.
  3. The Organization-Wide Default for Accounts is set to Private.
  4. The Organization-Wide Default for Campaigns is set to Public Read-Only.

Answer(s): D



Universal Containers recently implemented Sales Cloud. Stakeholders want insights into how logging interactions with customers impacts the number of won sales deals.
Which report should the consultant create to meet the requirement?

  1. Closed Won Opportunities with Recommendations
  2. Closed Won Opportunities with Activities
  3. Closed Won Opportunities by the sales team
  4. Closed Won Opportunities by Account

Answer(s): B



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