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Salesforce Certified Sales Cloud Consultant Exam Questions
Certified Sales Cloud Consultant (Page 8 )

Updated On: 28-Feb-2026
Page 8 of 84
PDF with 493 Questions

Northern Trail Outfitters' Board of Directors thinks that sales user adoption should be calculated by the number of daily logins.
Which two measures of sales user adoption should be considered when implementing Sales Cloud? (Choose two.)

  1. Number of reports exported to Excel for analysis
  2. Number of neglected opportunities over time by role
  3. Completeness of records entered into the new system
  4. Overall effectiveness of mass email campaigns

Answer(s): B,C



Universal Containers sells products that require frequent collaboration with the same team of individuals who play a key role in closing deals. The lead sales representative determines the level of access for each of the collaborating team members on an opportunity.
Which solution should a consultant recommend to facilitate the collaboration of the lead sales representative and team members?

  1. Enable Chatter to have the lead sales representative facilitate collaboration through sales team swarming.
  2. Configure default opportunity teams for all lead sales representatives with team selling enabled.
  3. Define a sharing rule for each lead sales representative to assign appropriate access for all extended team members.
  4. Create public groups for extended team members and allow the sales representative to assign manual sharing on their opportunities.

Answer(s): B



Universal Containers has configured a private sharing model with opportunity team selling enabled. The company allows its sales representatives to add sales team members to their opportunities when necessary. As a result, each sales representative has opportunities they directly manage and opportunities on which they collaborate with other sales representatives.
Which data set filter on a single report would allow the sales representatives to see all opportunities they are involved with?

  1. My team's opportunities
  2. My team-selling and my opportunities
  3. My collaborative opportunities
  4. My team-selling shared opportunities

Answer(s): B



Northern Trail Outfitters (NTO) has a multi-step selling process; every sales stage coincides with a step in this process. The first step is preliminary qualification in which opportunities should not contribute to NTO's forecast.
Which two methods should be used to ensure these conditions are met? (Choose two.)

  1. Instruct sales users to enter $0 for the opportunity amount.
  2. Configure the first stage with the omitted forecast category.
  3. Override the forecast to be $0 for first stage opportunities.
  4. Assign 0% probability to the first sales stage.

Answer(s): B,D



Universal Containers sells three unique products and each product has its own sales process. The company qualifies prospects for the three products in a consistent manner; however, once the customer has shown interest, the sales representatives must follow the relevant product's sales process.
Which two solutions should a consultant recommend to meet these requirements? (Choose two.)

  1. Create sales stages that align with opportunity record types.
  2. Define the default opportunity teams for each opportunity record type.
  3. Configure opportunity record types for each sales process.
  4. Define sales processes to map to each opportunity record type.

Answer(s): C,D






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