Salesforce CRT-101 Exam Questions
Certification Preparation for Administrator (Page 30 )

Updated On: 17-Feb-2026

Record Type may determine the default value of a picklist field.

  1. True
  2. False

Answer(s): A



With Client Management enabled, when a lead is converted without a value in the company field, it becomes a person account.

  1. True
  2. False

Answer(s): A



The Campaign ROI Analysis Report uses which of the following calculations to determine the ROI percentage for a campaign?

  1. Total Amount of Opportunities / Expected Revenue
  2. Amount of Won Opportunities / Budgeted Cost
  3. Expected Revenue / Budgeted Cost
  4. (Amount of Won Opportunities minus Actual Cost) / Actual Cost

Answer(s): D



You can use standard reports when creating

  1. True
  2. False

Answer(s): B



The difference between an opportunity record type and a sales process is:

  1. The sales process controls the stage field, the record type controls all other picklist fields
  2. The record type controls the stage field, the sales process controls all other picklist fields
  3. The record type controls the picklist fields
  4. The sales process controls all picklist fields

Answer(s): A






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