Free FINANCIAL-SERVICES-CLOUD Exam Braindumps (page: 11)

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For which three objects are Rollup By Lookup (RBL) summaries are available?

  1. Life Events
  2. Financial Accounts
  3. Assets and Liabilities
  4. Contacts
  5. Claims

Answer(s): B,C,D

Explanation:

Rollup By Lookup (RBL) summaries are available for the following objects:
Financial Accounts, which are records that represent financial products or services that a client owns or uses1.
Assets and Liabilities, which are records that represent the value of what a client owns or owes1. Contacts, which are records that represent individuals who are associated with an account3.



The Salesforce Admin of Lake Tahoe Wealth Management Company needs to update an existing, published Action Plan Template to accommodate a change in the firm's annual client review process.
What steps should the Admin take to make that change?

  1. Edit the published Action Plan Template directly.
  2. Set the Action Plan Template to "Inactive" and then make changes to the template, as necessary.
  3. Clone the existing Action Plan Template and make any necessary changes on the new Action Plan Template.

Answer(s): C

Explanation:

To update an existing, published Action Plan Template, the Admin should clone the existing Action Plan Template and make any necessary changes on the new Action Plan Template. This is because published Action Plan Templates cannot be edited directly or set to inactive4. Cloning an Action Plan Template creates a copy of it with a new name and ID, which can then be modified and published4.
Verified


Reference:

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A Salesforce Admin is configuring a new Action Plan Template. One task in that template needs to be picked up by the next available Advisor.
What assignment logic should the Admin use when configuring this template task?

  1. Action Plan Creator
  2. Specific User
  3. Account Team
  4. Role
  5. Queues

Answer(s): E

Explanation:

To assign a task to the next available Advisor, the Admin should use Queues as the assignment logic when configuring the template task. Queues are collections of records that can be assigned to multiple users who share workloads and responsibilities. By using Queues, the Admin can ensure that any Advisor who is part of the Queue can pick up the task when they are available.



Our Personal Banker Hank Burton is learning to use Action Plans to ensure compliance in the client onboarding process.
Where can Hank see Action Plan Tasks? (2 options)

  1. Hank will be able to see the Action Plan tasks on the related list of the Account page layout.
  2. Hank will be able to see the Action Plan Tasks assigned to him on the standard Salesforce task list.
  3. Once the Action Plan is assigned, Hank can see the related Tasks on the Timeline.
  4. Hank will be able to see the Action Plan Tasks assigned to him on his calendar.

Answer(s): A,B

Explanation:

Hank can see Action Plan Tasks in two places:
On the related list of the Account page layout, where he can view all the tasks associated with an account and their status, due date, owner, and priority4. On the standard Salesforce task list, where he can view all the tasks assigned to him across different accounts and filter them by various criteria.






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