Free SALESFORCE-CERTIFIED-ADMINISTRATOR Exam Braindumps
Salesforce Certified Administrator Questions 96–100 (page: 21)

Updated On: 9-Feb-2026

Universal Containers (UC) has a queue that is used for managing tasks that need to be worked by the UC customer support team. The same team will now be working some of UC's Cases.
Which two options should the administrator use to help the support team? Choose 2 answers

  1. Configure a flow to assign the cases to the queue.
  2. Use assignment rules to set the queue as the owner of the case.
  3. Add Cass to the existing queue as available object.
  4. Create a new queue and add Cases as an available object.

Answer(s): A,B



The administrator at AW Computing wants to send off client welcome tasks and a welcome email to the primary contact automatically when an Opportunity is Closed won.
What automation tool best accomplishes this?

  1. Validation Rule
  2. Outbound Message
  3. Approval Process
  4. Process Builder

Answer(s): D



Cloud Kicks users are seeing error messages when they use one of their screen flows. The error messages are confusing but could be resolved if the users entered more information on the account before starting the flow.
How should the administrator address this issues?

  1. Remove validation rules so that the users are able to process without complete records.
  2. Create a permission set to allow users to bypass the error.
  3. use a fault connector and display a screen with text explaining what went wrong and how to correct it.
  4. Uncheck the end user Flow Errors box in setup.

Answer(s): C



Cloud Kicks has a custom object named shoe. The administrator has been asked to ensure that when a relationship is created between Account and shoe to prevent orphaned shoe records.
What should the administrator do to complete this requirement?

  1. Create an indirect lookup
  2. Create an encrypted lookup
  3. Create a hierarchical lookup
  4. Create a master-detail lookup.

Answer(s): D



Aw Computing needs to capture a loss reason in rich text field when an opportunity is Closed lost.

How should an administrator configure this requirement?

  1. Select the requirement checkbox next to the loss reason field on the page layout.
  2. Create a validation rule to display an error if stage is Closed lost and Loss Reason is blank.
  3. Check the required checkbox on the Loss Reason field in Object Manger.
  4. Configure a workflow rule to display an error if Loss Reason is blank

Answer(s): B



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