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SAP C_C4H410_21 Exam Questions
SAP Certified Application Associate - SAP Sales Cloud 2111 (Page 3 )

Updated On: 21-Feb-2026
Page 3 of 25
PDF with 120 Questions

Your customer wants to implement a multistep approval process for sales quotes based on the account classification.
Which of the following steps are mandatory to achieve this?
Note: There are 2 correct Answers to this question.

  1. Define a condition in the process.
  2. Enter the direct approvers for each step.
  3. Assign an e-mail template for approval communication.
  4. Create a copy of the default process and maintain the copy.

Answer(s): A,D



Which of the following activities can you perform when you set up territory hierarchies?
Note: There are 2 correct Answers to this question.

  1. Upload Territory Hierarchy from Excel
  2. Assign an employee responsible for a territory.
  3. Create Multiple Root Hierarchies.
  4. Set an account for territory override

Answer(s): A,C



What are some of the features that SAP Sales Cloud provides during the Visit Planning phase?
Note:
There are 2 correct Answers to this question.

  1. Notifications for visit plan approval
  2. Status of tasks completed during the visit
  3. A calendar view containing visit details
  4. Map-based route planning

Answer(s): C,D



Which of the following are characteristics of change projects?
Note: There are 3 correct Answers to this question.

  1. Change projects can only be created in test systems.
  2. When change projects are created, a copy of the live project is created.
  3. Only one active change project can exist in the system at a time.
  4. Change projects can be created in production systems.
  5. Multiple change projects can exist at the same time.

Answer(s): B,C,D



Where can you maintain settings to notify a salesperson about aging leads?

  1. Scoping
  2. Fine tuning
  3. Extensibility
  4. Personalization

Answer(s): B






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