Free CIS-CSM Exam Braindumps (page: 14)

Page 14 of 57

If the CSM Demo Data Plugin has been installed what are two options either of which will prepare that instance to be used as part of the release path to production? (Choose two.)

  1. Zboot the instance
  2. Disable the Case Interceptor
  3. Remove the Demo Data via a HI Request
  4. Clone back to this instance from a valid instance

Answer(s): C,D



What criteria can be used to determine when a new inbound case should be opened?

  1. When a new customer is created
  2. When an internal problem occurs
  3. When a customer has a question or issue to resolve
  4. When we have new marketing material for a customer

Answer(s): C



From a service provider’s perspective, is the following a product or an asset?
A cable modem model that the service provider sells.

  1. Product
  2. Asset

Answer(s): A



Entitlements specify the level of service provided to customers.

  1. False
  2. True

Answer(s): B



Page 14 of 57



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CSM User commented on July 26, 2024
Preparing for CIS-CSM
Anonymous
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Nikhitha commented on April 03, 2024
Am learning
Anonymous
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Nathan commented on January 10, 2023
passed my exam today. this is a good start to 2023.
UNITED STATES
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Nathan commented on January 10, 2023
Passed my exam today. This is a good start to 2023.
UNITED STATES
upvote