Free CIS-CSM Exam Braindumps (page: 8)

Page 8 of 57

What is the equivalent of NOT selecting any group, when configuring multiple active configurations of OpenFrame?

  1. Selecting all the groups
  2. Selecting none of the groups
  3. Missing configuration
  4. Misconfigured

Answer(s): A



How many outbound email accounts are supported in Customer Service Management?

  1. One
  2. Unlimited
  3. Two
  4. One per business service

Answer(s): A



What are features of Customer Service Management? (Choose four.)

  1. Timed Audits
  2. Service Entitlements
  3. Demand Management
  4. Service Prospecting
  5. Real-time SLAs
  6. Service Contracts
  7. Skills-based routing

Answer(s): B,E,F,G



What are the Forum User Types? (Choose three.)

  1. Admin
  2. Registered
  3. Public
  4. Custom
  5. Moderator

Answer(s): B,C,D



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Post your Comments and Discuss ServiceNow® CIS-CSM exam with other Community members:

CSM User commented on July 26, 2024
Preparing for CIS-CSM
Anonymous
upvote

Nikhitha commented on April 03, 2024
Am learning
Anonymous
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Nathan commented on January 10, 2023
passed my exam today. this is a good start to 2023.
UNITED STATES
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Nathan commented on January 10, 2023
Passed my exam today. This is a good start to 2023.
UNITED STATES
upvote