What module is used to create Case Record Producers?
Answer(s): C
Which one is NOT a dependency for the Customer Service Plugin?
Answer(s): D
ACME corporation wants to use ServiceNow CSM for supporting their customers through Twitter. What CSM entity would you recommend ACME to store the customer’s Twitter profile details?
Which social media channels are NOT available out-of-box?
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CSM User commented on July 26, 2024 Preparing for CIS-CSM Anonymous upvote
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Nathan commented on January 10, 2023 passed my exam today. this is a good start to 2023. UNITED STATES upvote
Nathan commented on January 10, 2023 Passed my exam today. This is a good start to 2023. UNITED STATES upvote