A Configuration Manager has configured a multiple data sources which are all authorized to update the same class and the same set of class attributes in the CMDB.What can the Configuration Manager do to control which data source should be authoritative source of truth for a specific class of set of class attributes?
Answer(s): A
Reconciliation rules allow the Configuration Manager to assign precedence to authorized data sources for specific classes and attributes, ensuring that the designated authoritative source updates the CMDB when multiple sources provide data.
Which CMDB 360/Multisource CMDB the Dynamic Reconciliation Rules will also be enabled. Based on therequest of the management, a CMDB Administrator has to set up multiple Dynamic Reconciliation Rules.Which are available `Dynamic Rule Types' within the `Create Reconciliation Rule' wizard? (Choose two.)
Answer(s): B,D
Dynamic Reconciliation Rules support selecting attribute values based on data comparison logic such as choosing the smallest reported value or the most frequently reported value across multiple authorized data sources.
The following identification rule for a CI class has been defined:Two new CI records are imported into the hardware class of the CMDB:CI1: The name of this CI record matches the name of an existing CI record in the CMDB. CI2: The IP address of this CI record matches the IP address of an existing CI record in the CMDB.Which is correct based on the identification rule and the imported CI records?
Answer(s): B
The identification rule includes name as a matching criterion for the hardware class, so a matching name causes the existing CI to be updated. Since IP address is not defined as an identification attribute in the rule, a match on IP address does not trigger identification and results in a new CI being inserted.
A customer wants recently imported server records to be automatically reclassified into more specific CMDB classes after being discovered using ServiceNow Discovery.During the discovery process, if existing Server [cmdb_ci_server] records are reclassified into the Linux [cmdb_ci_linux_server] and Windows Server [cmdb_ci_win_server] classes, which reclassification operation occurred?
Reclassifying records from the generic Server class into more specific child classes such as Linux Server or Windows Server represents a move to a more specialized classification within the class hierarchy.
A Platform Data Owner wants to improve data quality with a few reconciliation rules across the five discovery sources that are being used. The Data Owner knows the best option is to include CMDB 360/Multisource CMDB to manage and monitor discovery sources, but the company currently does not have a license for ITOM Discovery that is required for CMDB 360/Multisource CMDB.What can the Data Owner do in this case?
Answer(s): C
IRE reconciliation rules can be configured to use the discovery source attribute to control data authority across multiple inputs without requiring CMDB 360 or ITOM Discovery licensing.
Which ServiceNow solution creates automatic relationships?
Answer(s): D
Service Mapping automatically identifies and creates relationships between configuration items based on application traffic and dependencies to build accurate service topology maps.
The Apache Web Server Identification Rule is configured with the following Criterion attributes:ClassConfiguration fileVersionYesterday, an Apache Web Server CI was discovered as part of Service Mapping. Today, the application owner upgraded Apache to a different version and reran discovery of the service.What will happen in the CMDB?
Because Version is part of the identification criteria, the updated version no longer matches the existing CI's identifier values, so the Identification and Reconciliation Engine treats it as a different configuration item and creates a new CI.
Configuration Management requires an accurate inventory of devices to be reflected in the CMDB.Which are common use cases for using Agent Client Collector (ACC)? (Choose two.)
Agent Client Collector is suited for devices that are not consistently reachable by network-based discovery and for endpoints operating in restricted or highly secure environments where traditional scanning methods are not feasible.
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