Which of the following are components of the asset request structure? (Choose three.)
Answer(s): B,D,E
What is the primary goal of the Inventory tab of the Hardware Asset Management dashboard?
Answer(s): B
According to the ServiceNow Hardware Asset Management documentation, the Inventory tab of the Hardware Asset Management dashboard provides a comprehensive view of the inventory functions, such as asset audits, disposal orders, stock orders, and shipments. The primary goal of this tab is to show the value from maintaining inventory, such as reducing costs, improving service delivery, and optimizing asset utilization. The Inventory tab also helps users to take inventory-related actions, such as creating or managing stock orders, disposal orders, or shipments, scanning assets with a mobile device, and assigning assets to pallets.
ServiceNow Hardware Asset Management: Hardware Asset Management overview ServiceNow Hardware Asset Management: Inventory view
What do certification filters define?
Answer(s): C
Which features are part of the ServiceNow Mobile App? (Choose two.)
Answer(s): A,D
The ServiceNow Mobile App is a native app that enables users to access various ServiceNow features and functions from their mobile devices.One of the features of the ServiceNow Mobile App is to provide end users visibility to their assigned hardware. This means that end users can view and report issues around their assets, such as laptops, tablets, or phones, from the app.Another feature of the ServiceNow Mobile App is to enable end users to log incidents for their assigned assets. This means that end users can create and update incidents related to their assets, such as hardware failures, software errors, or network problems, from the app. The other options are not features of the ServiceNow Mobile App. The app does not enable reclamation of mobile devices, which is a process of recovering and reusing devices that are no longer needed or used. The app also does not provide users visibility to their disposed consumables, which are items that are used up or depleted over time, such as toner cartridges, batteries, or paper.
1: ServiceNow Product Documentation: ServiceNow Mobile Apps2: ServiceNow Product Page: Now Mobile Now Platform3: ServiceNow Product Documentation: Now Mobile App4: ServiceNow Product Documentation: Mobile Agent App[5]: ServiceNow Product Documentation: Reclamation[6]: ServiceNow Product Documentation: Consumables
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