Free CIS-HAM Exam Braindumps (page: 15)

Page 15 of 47

What information would you find on the End of Life tab of the Hardware Asset dashboard? (Choose two.)

  1. Hardware asset disposal status
  2. New hardware assets found by audits
  3. Hardware assets disposed (YTD)
  4. Consumable models up for End of Life

Answer(s): A,C

Explanation:

The End of Life tab of the Hardware Asset dashboard shows key metrics on the hardware assets that have reached or are nearing the end of their life cycle.
The tab includes the following reports
1:

Hardware asset disposal status: This report shows the number of hardware assets that are in different stages of disposal, such as pending, in progress, or completed. Hardware assets disposed (YTD): This report shows the number of hardware assets that have been disposed in the current year, grouped by month.
Hardware assets up for end of life: This report shows the number of hardware assets that are due for end of life in the next 12 months, grouped by month.
Hardware assets up for end of support: This report shows the number of hardware assets that are due for end of support in the next 12 months, grouped by month. Therefore, the correct answer is A. Hardware asset disposal status and C. Hardware assets disposed (YTD), as these are the only two reports that are shown on the End of Life tab of the Hardware Asset dashboard.


Reference:

1: Use a hardware asset request flow - ServiceNow
2: Hardware Asset Inventory Management - ServiceNow



What are some examples of operational expenses of managing an asset throughout its lifecycle? (Choose two.)

  1. Replacement parts
  2. Storage costs
  3. Maintenance agreements
  4. Warranty costs

Answer(s): A,C

Explanation:

Operational expenses are the costs incurred by an organization to maintain and use an asset throughout its lifecycle. These costs include the expenses related to the repair, maintenance, upgrade, and disposal of the asset. Some examples of operational expenses are:
Replacement parts: These are the costs of purchasing and installing new parts or components for an asset that is damaged, worn out, or obsolete. For example, replacing a hard drive, a battery, or a keyboard for a laptop.
Maintenance agreements: These are the costs of contracting with a vendor or a service provider to perform regular or preventive maintenance on an asset. For example, paying a monthly fee for a technician to check and service a printer or a scanner.

Other examples of operational expenses are:
Storage costs: These are the costs of renting or owning a space to store an asset that is not in use or awaiting disposal. For example, paying for a warehouse, a locker, or a shelf to keep unused or surplus computers or monitors.
Warranty costs: These are the costs of extending or renewing the warranty coverage for an asset that is still under the manufacturer's warranty or has expired. For example, paying an extra fee for a one- year or a three-year warranty extension for a tablet or a smartphone.


Reference:

Hardware Asset Management overview, which describes the functionalities of the Hardware Asset Management application, including the dashboard, model normalization, hardware refresh, lease contract expiration, disposal orders, and RMA requests. Hardware Asset Management, which gives an overview of the benefits and features of the Hardware

Asset Management solution, such as reducing costs, improving compliance, optimizing asset utilization, and enhancing service delivery.
Hardware Asset Management - ServiceNow, which provides a data sheet with the key capabilities and benefits of the Hardware Asset Management application.



What is the name of the scheduled job that generates expense lines based on rate cards?

  1. Process Daily Costs
  2. Process FM Costs
  3. Process Daily Allocations
  4. Process Expense Allocations

Answer(s): B



How do you calculate residual value?

  1. Subtract the amortized value from the cost of the asset
  2. Subtract storage and lease cost from the cost of the asset
  3. Subtract the depreciation from the cost of the asset
  4. Subtract the salvage value from the cost of the asset

Answer(s): C

Explanation:

According to the Hardware Asset Management documentation, residual value is the estimated value of an asset at the end of its useful life.
Residual value is calculated by subtracting the depreciation from the cost of the asset, as stated in the Hardware Asset Management documentation: "Residual value = Cost - Depreciation". Depreciation is the amount of value that an asset loses over time due to wear and tear, obsolescence, or other factors.

Therefore, the correct answer is option C, subtract the depreciation from the cost of the asset.


Reference:

Hardware Asset Management documentation
What is Hardware Asset Management?



Page 15 of 47



Post your Comments and Discuss ServiceNow® CIS-HAM exam with other Community members:

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ProDumpper commented on November 07, 2024
The questions looks promising and well formatted. But has anyone passed this exam recently? I have heard the exam is very very hard.
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