QUESTION: 13

What is the default display name for an asset?

An automatically generated combination of serial number and model category
An automatically generated combination of asset tag and model
An automatically generated combination of serial number and model
An automatically generated combination of asset tag and model category

Answer(s): C

Reveal Solution Next Question

QUESTION: 14

What is the default state of a newly created asset?

In use
Consumed
On order
In stock

Answer(s): A

Reveal Solution Next Question

QUESTION: 15

What is the impact of a customer opting out of the ServiceNow Content Service for specific models?

Unrecognized data doesn't get sent to the ServiceNow Content Service and the customer doesn't receive Content Library updates
Unrecognized data doesn't get sent to the ServiceNow Content Service
Unrecognized data is sent to the ServiceNow Content Service, but is now encrypted
Customer doesn't receive Content Library updates

Answer(s): A,B,C,D

Explanation:

A is correct because opting out of the ServiceNow Content Service for specific models means that the customer does not share unnormalized software installation data with ServiceNow for those models. Therefore, the customer does not receive automatic content updates based on their unique software installation footprint for those models. This may result in lower software recognition rates and less accurate asset inventory and compliance reports12
B is not correct because opting out of the ServiceNow Content Service for specific models does not affect the sharing of unnormalized software installation data for other models. The customer still receives automatic content updates for those models that are not opted out12 C is not correct because opting out of the ServiceNow Content Service for specific models does not change the encryption status of the unnormalized software installation data. The data is always encrypted before being sent to the ServiceNow Content Service, regardless of whether the customer opts out or not13
D is not correct because opting out of the ServiceNow Content Service for specific models does not prevent the customer from receiving Content Library updates. The customer still receives weekly updates of the Content Library, which contains mapping rules and patterns for software and hardware recognition. However, the updates may be less applicable to the customer's unique software and hardware installation footprint for the models that are opted out12

Reference:

1: Software Asset Management Content Service
2: Content Library for IT Asset

Management - ServiceNow
3: Software Asset Management Content Service security

Reveal Solution Next Question