Free CIS-HAM Exam Braindumps (page: 7)

Page 7 of 47

Once the content update adds hardware lifecycle data to your instance, can it be deleted?

  1. Yes, it can
  2. No, it cannot unless the lifecycle stage is EOL
  3. No, it cannot
  4. Yes, it can be deleted or deactivated

Answer(s): C



What feature does the Hardware Asset Management (HAM) application use to fully normalize hardware models?

  1. Transform mappings
  2. Mapping assist
  3. Normalization transformation
  4. Normalization mappings
  5. Transform normalization

Answer(s): D

Explanation:

Normalization mappings are a feature of the Hardware Asset Management (HAM) application that allow you to standardize the manufacturer name, model name, and model number of hardware assets in the Configuration Management Database (CMDB)1. Normalization mappings are created by matching the values from the discovery source to the values in the Product Catalog.
Normalization mappings help you to fully normalize hardware models by ensuring that the asset data is consistent, accurate, and complete.


Reference:

Hardware Normalization
Create normalization mappings
What is Hardware Asset Management?



During normalization, what is the most common cause for hardware models to generate a status of Match Not Found?

  1. Missing transform map
  2. Plugin issues
  3. Invalid transform map
  4. Missing data

Answer(s): D

Explanation:

Normalization is the process of aligning hardware asset data with the ServiceNow Content Library, which provides standardized values for manufacturer, product name, and model number. During normalization, the system compares the hardware model data with the content library and assigns a status to indicate the level of match. The status of Match Not Found means that the system could not find any matching record in the content library for the hardware model. The most common cause for this status is missing data, such as an empty manufacturer field or a generic product name. To resolve this issue, the user can manually edit the hardware model record and provide the missing data, or use the lookup feature to search for a matching record in the content library. Alternatively, the user can create a new content library record for the hardware model and link it to the asset record.


Reference:

Hardware model normalization
Normalize hardware models
Create a content library record



Which values does the "Asset tracking strategy" field provide to affect individual models? (Choose three.)

  1. Create consumable asset
  2. Don't create assets
  3. Merge CI
  4. Leave to category
  5. Create assets

Answer(s): A,B,D



Page 7 of 47



Post your Comments and Discuss ServiceNow® CIS-HAM exam with other Community members:

gege commented on December 19, 2024
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Rasmita commented on November 09, 2024
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ProDumpper commented on November 07, 2024
The questions looks promising and well formatted. But has anyone passed this exam recently? I have heard the exam is very very hard.
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