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ServiceNow CIS-SAM Exam Questions
Certified Implementation Specialist - Software Asset Management (Page 5 )

Updated On: 21-Feb-2026
Page 5 of 33
PDF with 221 Questions

Which statements are true in regards to ServiceNow’s Client Software Distribution (CSD) functionality? (Choose two.)

  1. Removes software daily utilizing a scheduled job.
  2. ServiceNow does not have Client Software Distribution.
  3. The first stage in the CSD process flow is configuration.
  4. CSD can automatically distribute and reclaim software without a license for Orchestration.

Answer(s): C,D



Which of the following SAM roles has permission to grant a user the script writing capability?

  1. discover_admin
  2. sam_admin
  3. sam_developer
  4. asset

Answer(s): C



Within the Capability Blueprint there are 4 tiers identified. Which tier is identified as Tier 1?

  1. Strategic Conformance
  2. Operational Integration
  3. Trustworthy Data
  4. Practical Management

Answer(s): C



Which of the following are available publisher packs? (Choose four.)

  1. SAP
  2. OpenVMS
  3. Citrix
  4. NetSuite
  5. Oracle
  6. IBM

Answer(s): A,C,E,F



Which of the following features aggregates usage over a period of time and specifies a minimum number of hours the software must be used, or date last used?

  1. Software usage metering
  2. Software reconciliation rule
  3. Software reclamation type
  4. Software consumption rule
  5. Software reclamation rule

Answer(s): E






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