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ServiceNow CIS-SAM Exam
Certified Implementation Specialist - Software Asset Management (Page 5 )

Updated On: 30-Jan-2026
Page 5 of 33
PDF with 221 Questions

How are the Software Asset Management Professional Plugins activated?

  1. They are requested from and activated by an admin user
  2. They are activated by the sam_developer user
  3. They are activated by the sam_admin user
  4. They are requested from and activated by ServiceNow support
  5. They are activated by default in the base ServiceNow system

Answer(s): A



When receiving software related to a purchase order in ServiceNow, which data point is mandatory?

  1. Serial Number
  2. Assigned To
  3. Cost
  4. License key
  5. Asset Tag

Answer(s): A



Which of the following are NOT features of the Publisher workbench navigation tree? (Choose two.)

  1. Expand and collapse tree links
  2. List of all publishers
  3. Software model compliance icons
  4. Filter products
  5. Compliance toggle switch
  6. List of all publishers out of compliance

Answer(s): B,F



Mechanism for mapping data from the import set table to the permanent table in ServiceNow is called:

  1. Mapping Assist
  2. Transform Map
  3. Reconciliation Map
  4. Discovery Map

Answer(s): B



In which stage of the ServiceNow Implementation Methodology (SIM) is the purpose to define processes and requirements for engagement and finalize delivery plan and user stories?

  1. Transition
  2. Close
  3. Create
  4. Prepare
  5. Initiate
  6. All of the above

Answer(s): D



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Viewing questions 17 - 20 out of 221 questions



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