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ServiceNow CIS-SAM Exam Questions
Certified Implementation Specialist - Software Asset Management (Page 3 )

Updated On: 21-Feb-2026
Page 3 of 33
PDF with 221 Questions

Client access is the right to use for a specific amount of time.

  1. True
  2. False

Answer(s): A



Coalesce can only use a single field to uniquely identify a record.

  1. True
  2. False

Answer(s): A



When receiving an order, which data point is mandatory?

  1. Assigned To
  2. Cost
  3. Asset Tag
  4. Serial Number

Answer(s): C



How are the Software Asset Management Professional Plugins activated?

  1. They are requested from and activated by an admin user
  2. They are activated by the sam_developer user
  3. They are activated by the sam_admin user
  4. They are requested from and activated by ServiceNow support
  5. They are activated by default in the base ServiceNow system

Answer(s): A



Which of the following are true of plugins? (Choose two.)

  1. Plugins can be disabled or deactivated when no longer in use.
  2. Plugins can be activated by default in the base ServiceNow system.
  3. When a plugin is active you cannot hide its functionality.
  4. Plugins are stand-alone and do not depend on other plugins being activated.
  5. Plugins are software components that provide specific features and functionalities.

Answer(s): B,E






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