ServiceNow CIS-SAM Exam
Certified Implementation Specialist - Software Asset Management (Page 4 )

Updated On: 30-Jan-2026

Which discovery sources are recommended by ServiceNow to populate ServiceNow software installation table? (Choose two.)

  1. ServiceNow Service Mapping
  2. HP UCMDB
  3. Microsoft SCCM
  4. ServiceNow Discovery
  5. ServiceNow Orchestration

Answer(s): A,D



Creation of a template can help facilitate future data imports and be reused to import and transform data.

  1. True
  2. False

Answer(s): B



Client access is the right to use for a specific amount of time.

  1. True
  2. False

Answer(s): A



Coalesce can only use a single field to uniquely identify a record.

  1. True
  2. False

Answer(s): A



When receiving an order, which data point is mandatory?

  1. Assigned To
  2. Cost
  3. Asset Tag
  4. Serial Number

Answer(s): C



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