QUESTION: 5

To begin the configuration of tag-based services, tag values must be defined where?

Tag categories
Tag catalogs
Tag-based service families
Tag libraries

Answer(s): A

Reference:

https://docs.servicenow.com/bundle/paris-it-operations-management/page/product/service-mapping/concept/tag-based-mapping.html

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QUESTION: 6

Which of the following are potential benefits when implementing Service Mapping? (Choose four.)

Reduced ongoing service map maintenance effort as a result of automated map updates
Faster service issue resolution and reduced downtime due to better root cause analysis
Improved Software Asset Management capabilities
Reduction in effort to create service maps
Reduction in change related incidents due to improved service visibility during change planning
More accurate alerts from monitoring tools

Answer(s): C,D,E,F

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Which one of the following can be used to enable patterns to search for additional attributes and modify discovery logic defined in an Identification Section without modifying the baseline pattern and potentially impacting upgrades?

Add step(s) to the pattern’s Identification Section.
Add step(s) to the pattern’s Connection Section.
Add step(s) to the pattern’s Extension Section.
Add step(s) to the pattern’s Update Set.
Add step(s) directly to the NDL code.

Answer(s): C

Reference:

https://docs.servicenow.com/bundle/paris-it-operations-management/page/product/service-mapping/task/modify-pattern-using-extensions.html

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QUESTION: 8

In the image, which one of the following best describes the lower icons?

The connections from HAProxy are to other CIs that had errors during discovery.
The connections from HAProxy are application clusters.
The connections from HAProxy could not be identified and are marked as a Generic Application.
The connections from HAProxy are marked as boundaries.

Answer(s): A

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QUESTION: 5

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QUESTION: 6

QUESTION: 7

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QUESTION: 8

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