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ServiceNow CIS-SPM Exam
Certified Implementation Specialist - Strategic Portfolio Management (Page 6 )

Updated On: 1-Feb-2026
Page 2 of 13
PDF with 182 Questions

Use this table to configure the parameters displayed on a project card on the My Projects Space page of the Project Workspace.

  1. pm_project
  2. pm_toplevel_project
  3. pm_home_page_config
  4. project_template_config

Answer(s): C

Explanation:

According to the ServiceNow documentation1, the pm_home_page_config table is used to configure the parameters displayed on a project card on the My Projects Space page of the Project Workspace.
The other tables are used for different purposes:

pm_project: Stores information about projects.
pm_toplevel_project: Stores information about top-level projects. project_template_config: Stores information about project templates.



To set up a group for selection in a resource plan, the group record needs to include which role?

  1. it_project_user
  2. pps_resource
  3. itil
  4. resource_manager

Answer(s): B

Explanation:

According to the Assigning Resource Roles document, to set up a group for selection in a resource plan, the group record needs to include the pps_resource role. This role grants access to the Resource Management application and allows the group members to view and update their resource allocations. The other options are not correct, as they are not required for a group to be selected in a resource plan. The it_project_user role grants access to the Project Portfolio Management application and allows the user to create and update projects. The itil role grants access to the ITIL application and allows the user to manage incidents, problems, and changes. The resource_manager role grants access to the Resource Management application and allows the user to manage resource plans and allocations.



A project expense line is cost associated with a specific source, except for:

  1. Fixed Assets.
  2. Program.
  3. Resource.
  4. Software.

Answer(s): B

Explanation:

According to the Project Expense Lines document, a project expense line is cost associated with a specific source, such as fixed assets, resource, or software. The program field on the project expense line form is not a source of cost, but a reference to the program that the project belongs to. Therefore, the correct answer is B. Program. The other options are not correct, as they are sources of cost for a project expense line.



Users with what role can be considered for resource planning?

  1. it_project_user.
  2. it_user.
  3. it_pps_user.
  4. pps_resource.

Answer(s): D

Explanation:

According to the ServiceNow Resource Management document, users with the pps_resource role can be considered for resource planning, as this role grants access to the Resource Management application and allows the users to view and update their resource allocations. The other options are not correct, as they are not roles that are related to resource planning. The it_project_user role grants access to the Project Portfolio Management application and allows the users to create and update projects. The it_user role grants access to the IT Service Management application and allows the users to manage incidents, problems, and changes. The it_pps_user role grants access to the Project Portfolio Suite application and allows the users to manage portfolios, programs, and projects.



Can an it_project_manager convert a task to a milestone?

  1. No, this can only be done by a system admin.
  2. Yes, if the task is assigned to the project manager.
  3. Yes, by right-clicking on the task in the Planning Console.
  4. No, the PPS admin role is also required.

Answer(s): C

Explanation:

According to the Planning Console document, an it_project_manager can convert a task to a milestone by right-clicking on the task in the Planning Console and selecting Convert to Milestone. The other options are not correct, as they are not the ways to convert a task to a milestone. A system admin or a PPS admin role is not required for this action. The task assignment is not relevant for this action.



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