Software Certifications CABA Exam
Certified Associate Business Analyst (Page 12 )

Updated On: 7-Feb-2026

Which communication skill is crucial, but often the last to be emphasized?

  1. Writing
  2. Listening
  3. Speaking
  4. None of the above

Answer(s): B



A non-verbal cue when listening such as leaning forward slightly:

  1. Sends an aggressive signal and should be avoided
  2. Indicates a lack of interest in what is being said
  3. Signals interest in what is being said
  4. None of the above

Answer(s): C



Interviewing activities are generally irrelevant in most Business Analyst's job.

  1. True
  2. False

Answer(s): B



In Tuckman's Forming-Storming-Norming-Performing Model, Agreement and Consensus is largely formed among teams during the:

  1. Forming Stage
  2. Storming Stage
  3. Norming Stage
  4. Performing Stage

Answer(s): C



Communication tools for the Business Analyst include:

  1. Brainstorming
  2. Focus Groups
  3. Negotiating
  4. All of the above
  5. None of the above

Answer(s): D






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