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Free CCNT Exam Braindumps (page: 61)

Page 60 of 265
PDF with 1057 Questions

Software that translates the spoken word in a text-to-speech application is called:

  1. Application program interface.
  2. Text processor.
  3. Text normalizer.
  4. Speech translator.
  5. Answer pending.

Answer(s): E



Which of the following is NOT a benefit of CTI applications?

  1. More efficient call handling
  2. Unified messaging
  3. Flexibility
  4. Reduced development costs
  5. Answer pending.

Answer(s): E



What is a benefit of a centralized unattended faxing system?

  1. High-volume broadcast faxing
  2. Batch faxing during off-peak hours
  3. Integration into database management systems
  4. All of the above
  5. Answer pending.

Answer(s): E



Which of the following prompts the caller to respond to questions (either by touchtone dialing or by speaking) and provides unique information based on the responses?

  1. ACD
  2. IVR
  3. SVD
  4. ANI

Answer(s): B






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