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TIA Convergent Network Technologies Questions 321–325 (page: 66)

Updated On: 9-Feb-2026

A government agency needs to notify its workers not to report to work due to severe weather. What CTI system would be used?

  1. Predictive dialing
  2. Automated attendant
  3. Interactive voice response
  4. Simultaneous voice-data

Answer(s): A



Which CTI feature enables a user to receive fax, e-mail, and voice messages from the terminal of choice?

  1. Videoconferencing
  2. Unified messaging
  3. Fax-on-demand
  4. Text-to-speech
  5. Answer pending.

Answer(s): E



Which of the following statements about programming languages is most accurate?

  1. MS-DOS is used by very few programmers for CTI.
  2. The single-tasking constraints of MS-DOS make it a poor operating system choice for CTI.
  3. MS-DOS is able to generate multitasking CTI systems.
  4. Skilled programmers are able to generate efficient CTI systems in MS-DOS.

Answer(s): D



What do application generators do?

  1. They generate applications without the need to exit commands.
  2. They edit application commands into forms or screens.
  3. They generate CTI Windows applications.
  4. They apply general standards for CTI to off-the-shelf software development packages.

Answer(s): B



Which of the following describes a script language?

  1. It is a low-level programming language such as C.
  2. It edits commands into forms or screens.
  3. It requires only moderate programming skills.
  4. It uses a form-based interface to generate input.

Answer(s): C



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