WGU Information-Technology-Management Exam Prep
WGU Information Technology Management QGC2 (Page 18 )

• Authentication: Verifies who the user is.
• Authorization: Determines what the authenticated user is allowed to access.
• Accounting: Records login activity and resource usage.

• CIA: Confidentiality, integrity, and availability—the core security objectives.
• ACL: Access Control List; rules that permit or deny traffic or access.
• PEM: A format and standard commonly associated with encoded certificates and keys.

• Fine-tuning requires a properly formatted training dataset.
• For classification or instruction-style fine-tuning, examples are supplied in JSONL format.
• Each line represents one training example, typically containing the input prompt and the desired completion or label.
• The file must then be uploaded or made available to the Microsoft Foundry fine-tuning workflow.

• A: Prompt Flow is useful for prompt experimentation, but it is not required to start fine-tuning.
• B: You do not need to deploy the base model to an online endpoint before fine-tuning.
• C: Tracing supports observability and evaluation, but it does not prepare the fine-tuning job or dataset.

• Help the team identify the root causes of delays.
• Empower the team to improve its workflow and practices.
• Facilitate removal of impediments.
• Avoid directing the team toward a solution without its involvement.
• Protect quality and sustainable delivery rather than simply accelerating everything.

• A: An impediment log may help, but merely recording problems does not empower the team to solve them.
• B: Directing the team to solutions conflicts with self-management.
• C: Adding impediments to the product backlog may incorrectly treat internal obstacles as product features and delays their resolution.

• Rights issue: Raises new equity from existing shareholders. It does not increase debt or gearing, so it is least likely to breach the covenant.
• Retained earnings: Also equity finance, but the amount available may be insufficient for the required $800 million.
• Private placement of a bond: Creates additional debt and would worsen gearing, increasing the risk of breaching the covenant.
• Bank overdraft: Also debt finance, usually short-term and potentially expensive; it would still increase financial risk and gearing.

• Disable default accounts: Default or unused accounts may have known usernames or predictable settings, making them targets. They should be disabled, removed, or securely configured.
• Remove unnecessary services: Every running service creates potential vulnerabilities. Removing services the server does not need reduces exploitable entry points.

• Add the server to the asset inventory: Important for asset management, but not a hardening step.
• Document default passwords: Default passwords should be changed or eliminated—not documented for continued use.
• Send server logs to the SIEM: Valuable for monitoring and detection, but generally performed as part of logging/monitoring configuration.
• Join the server to the corporate domain: May be necessary operationally, but does not itself harden the server.

• CHAP: Uses a challenge-response exchange, so the password is not directly transmitted.
• IPsec: Provides authentication, integrity, and encryption for IP communications.
• EAP: An authentication framework that supports stronger methods, such as certificates or token-based authentication.

• Red team: Offensive security; attempts exploitation and simulates attackers.
• Blue team: Defensive security; monitors, detects, and responds to attacks.
• Purple team: Combines red- and blue-team activities to improve defenses, but is not the best direct answer here.
• White team: Usually oversees or coordinates an exercise, including rules of engagement and scope.

1. Initiation

1. Planning

1. Execution

1. Monitoring and controlling

1. Closing

• A — .gitignore: Controls Git tracking; it does not configure Copilot exclusions.
• B — copilot.ignore: This is not the standard GitHub Copilot Business exclusion mechanism.
• D — Renaming files: Adding _no_copilot has no recognized effect.

• Root path cost
• Port priority
• Port ID

text 
interface GigabitEthernet0/1 
 spanning-tree vlan 10 port-priority 64

• Interface number: Helps form the port ID but is not normally configured as the preference value.
• VLAN priority: Not used to select a preferred forwarding interface.
• Hello time: Controls how often BPDUs are sent; it does not select a preferred port.

• Red team: Simulates attackers and tests exploitability.
• Blue team: Defends, monitors, detects, and responds to attacks.
• Purple team: Combines red- and blue-team activities to improve cooperation and defenses.
• White team: Manages and oversees the rules, scope, and authorization of the exercise.

• Default route: 0.0.0.0/0; used only when no more specific route exists.
• Network route: A route covering the destination, such as 10.10.13.0/24.
• Host route: An exact 10.10.13.10/32 entry in the routing table.
• Floating static route: A backup static route with a higher administrative distance.

• Leaf switches provide access ports for servers, users, and other devices.
• Spine switches provide the backbone between leaf switches.
• Every leaf switch connects to every spine switch, creating a predictable, full-mesh fabric between the two layers.
• Leaf switches do not connect directly to other leaf switches, and spine switches do not connect directly to other spine switches.

• A: Adding both a spine and leaf is unnecessary for simply adding access ports.
• B: It focuses on uplink speed, not the scalable topology.
• D: A single spine connection creates a bottleneck and a single point of failure.

• If the attachment is safe, it is released to the user.
• If malware is detected, the attachment is blocked or removed according to the policy.
• This reduces delivery delays without disabling malware scanning.

• Replace removes the original attachment and replaces it with a text file explaining that it was blocked. It does not primarily optimize delivery time.
• Block and Enable redirect blocks messages with suspicious attachments and can redirect them for review; it does not provide the required faster delivery experience.
• Monitor and Enable redirect is for observation and does not reliably block malicious attachments.

• Company documents
• Databases
• Knowledge bases
• Current web or business data

• A: Describes diversity and inclusive design, not grounding.
• B: Describes explainability or model interpretability.
• D: Describes documenting a model’s capabilities and limitations.

• Maximum response and resolution times
• Expected uptime or availability
• Performance requirements
• Escalation procedures
• Consequences for failing to meet requirements

• SOW: Defines a project’s scope, tasks, deliverables, and schedule.
• MOA: Documents specific responsibilities agreed upon by two parties.
• MOU: Records a general understanding or intent to cooperate.

• Link-local — FE80::/10; valid only on the local link/subnet and not routed by routers.
• Multicast — FF00::/8; identifies a group of interfaces rather than a private address range.
• Global unicast — 2000::/3; publicly routable IPv6 addressing.

• Advanced Persistent Threat (APT): A sustained, targeted attack campaign or attacker group—not a vulnerability.
• Trojan: Malware disguised as legitimate software.
• Stealthware: A general term for malware designed to avoid detection; it does not specifically mean an unknown vulnerability.

• Suspended an operator who correctly refused to use unsafe equipment.
• Rewarded another operator for using the equipment despite the broken safety guard.

• A — Management is not particularly concerned with managing risks.

• B — Employees will perceive that management does not care about health and safety risks.

• C — This factory’s safety record is likely to be poor.

• The audience and stakeholders
• The complexity and type of requirements
• The communication method and level of detail needed
• Whether to use diagrams, models, documents, demonstrations, or slides

• B: Authority to host the presentation is not the key preparation activity.
• C: Stakeholder sign-off may occur later; presenting requirements does not always require formal approval beforehand.
• D: A scribe may be useful in a meeting, but hiring one is not a core preparation requirement for presenting.

• Prevention costs: Avoiding defects, such as staff training and improved product design. The company has invested in these.
• Appraisal costs: Detecting defects before products reach customers, such as inspection and testing. The planned batch sampling has not been implemented.
• Internal failure costs: Correcting defects found before delivery.
• External failure costs: Dealing with defects after delivery, such as refunds, replacements, complaints and lost sales.

• Share files with the wrong people
• Use public links unnecessarily
• Fail to classify sensitive data
• Upload data to unauthorized services
• Misunderstand company sharing policies

• A — Step-up authentication: Helps protect administrator accounts, but does not directly address improper file sharing by users.
• C — Password complexity: Helps reduce password attacks, not accidental data disclosure.
• D — Mobile device management: Secures managed mobile devices, but does not directly control file-sharing behavior across the organization.

• Deterministic approve/reject results
• Strict adherence to predefined rules
• Consistent, reproducible outcomes
• Auditability and regulatory compliance

• up ? down ? up
• Often happens rapidly or intermittently

• Faulty or loose cable or connector
• Failing transceiver, NIC, or switch port
• Speed/duplex or auto-negotiation problems
• Power or hardware instability
• Layer 1 interference

• Nothing plugged in: the port is simply down
• Latency: does not directly trigger err-disable
• shutdown: administratively disables the port, but that is not the same as an automatically detected err-disabled condition

• transform() — modifies every element in an array
• filter() — keeps elements matching a condition
• exists() — checks whether any element matches
• aggregate() — reduces array elements to one result

sql 
SELECT transform(scores, x -> x * 2) 
FROM student_scores;

• A is incorrect because higher-order functions are mainly useful for nested or complex data.
• B is incorrect because they do not convert logic into Python.
• D is incorrect because their purpose is not to fix slow built-in functions, but to process arrays or maps with custom logic.

• Bronze: Raw ingested data
• Silver: Cleaned, validated, and transformed data
• Gold: Business-level data for analytics, dashboards, and reporting

• 50% memory utilization baseline: The environment can be provisioned with excess capacity, leaving room for growth and workload spikes.
• Storage scalability: Cloud storage can generally be expanded as needed without redesigning the physical platform.
• Single circuit failure resilience: A properly designed IaaS provider uses redundant power circuits and infrastructure, so failure of one circuit should not take the platform offline.

• A — Dual PDUs: Helps with power redundancy but does not provide storage scalability.
• C — Network load balancing: Provides network-path resilience, not memory or storage scalability, and does not address a power-circuit failure.
• D — Multiple NAS devices: May improve storage capacity, but does not inherently provide power resilience or the required compute-capacity baseline.

• Each Case must follow defined support steps.
• Each step must be completed within a specified time limit.

• Case Escalation Rules: Escalate Cases based mainly on age or criteria; they do not model a complete sequence of service steps.
• Process Builder with Scheduled Actions: Can automate time-based actions but is not the standard framework for Case service-level commitments.
• Omni-Channel Routing: Routes work to agents based on capacity and priority; it does not track Case lifecycle deadlines.

• 255.255.255.128 = /25: 128 total, 126 usable
• 255.255.255.192 = /26: 64 total, 62 usable
• 255.255.255.224 = /27: 32 total, 30 usable
• 255.255.255.240 = /28: 16 total, 14 usable

• One for the network address
• One for the broadcast address

• 8 total addresses
• 6 usable addresses
• Mask: 255.255.255.248

• Due diligence: Researching and evaluating a third party before entering or continuing a business relationship.
• Internal audit: Evaluates controls within the organization itself.
• Penetration testing: Actively tests systems for exploitable vulnerabilities.
• Attestation: A formal statement or report—such as a SOC 2 report—provided by an independent party about an organization’s controls.

• # Development
• # Testing
• # Production

• Separate endpoints: relate to compute or connectivity, not dashboard labels.
• Separate queries: retrieve or transform data but do not designate visual sections.
• Direct text written into the dashboard in editing mode: dashboards use text boxes, typically with Markdown formatting, rather than arbitrary text placed directly on the canvas.

• The users currently have Office 365 Enterprise E3 licenses assigned directly.
• Assigning Microsoft 365 Enterprise E5 through a group does not automatically remove their directly assigned E3 licenses.
• From the Licenses blade, you can select the E3 product and remove it from all assigned users in one operation. This requires less effort than editing 2,500 users individually.

• Identity Governance manages access reviews, entitlement management, and related governance—not bulk license removal.
• Set-AzureAdUser does not remove product licenses.
• Set-WindowsProductKey applies Windows product keys and is unrelated to Microsoft 365 licensing.

• DB1 (500 TB): Azure Data Box Heavy

• Virtual machines: Azure Migrate

• Menerjemahkan soal ke bahasa Indonesia.
• Menyebutkan jawaban yang benar.
• Menjelaskan alasan jawaban tersebut.
• Memberi tahu jika kunci jawaban yang tersedia tampaknya keliru.
• Menjelaskan istilah teknis penting dalam soal.

• Determine risk tolerance: Tolerance defines how much variation or exposure the organization is willing to accept. Scenarios may help apply tolerance, but they do not primarily determine it.
• Determine risk appetite: Risk appetite is established at an enterprise or governance level. Scenarios help compare risks with the appetite; they do not normally establish it.
• Develop risk responses: Once risks are identified and assessed, scenarios support response planning. However, response development comes later.

• Accept: Acknowledging the risk and choosing not to take additional action.
• Transfer: Shifting the risk or financial consequences to another party, such as an insurer.
• Mitigate: Reducing the likelihood or impact through controls, such as patching or access restrictions.
• Avoid: Eliminating the activity that creates the risk.

• Render thousands of animation frames
• Generate product images in multiple sizes
• Apply filters or transformations to a large image collection
• Produce visual effects for a video

• File policy in Microsoft Defender for Cloud Apps: Can detect activity involving files, but it is not designed specifically to investigate risk from departing or deleted users.
• Access review policy in Microsoft Entra: Reviews whether users should retain access to resources; it does not detect historical document downloads.
• Alert policy in Microsoft Defender for Office 365: Primarily handles alerts for email and collaboration threats, not insider-risk investigations involving departed users.

• LastName: Required.
• FirstName: Optional.
• AccountId: Optional; a Contact may be associated with an Account later or remain private, depending on organization settings.
• Name: A compound display field made from first and last name; it isn’t entered as a separate field.

• API tool matcher: runs a deterministic normalization command after the API tool returns.
• Write/Edit matcher: checks whether the target path begins with src/api/ and runs the linter.

json 
{ 
  "hooks": { 
    "PostToolUse": [ 
      { 
        "matcher": "api_tool", 
        "hooks": [ 
          { "type": "command", "command": "normalize-to-snake-case" } 
        ] 
      }, 
      { 
        "matcher": "Write|Edit", 
        "hooks": [ 
          { "type": "command", "command": "lint-if-under-src-api" } 
        ] 
      } 
    ] 
  } 
}

• Due diligence: Investigating and evaluating a third party before entering a business relationship.
• Attestation: An independent auditor’s examination and formal report—such as the SOC 2 report itself. The analyst is reviewing the attestation, not performing it.
• Internal audit: Examines the organization’s own processes and controls.
• Penetration testing: Actively tests systems for exploitable vulnerabilities.

• B — Incorporate contextual output encoding/escaping: Encode untrusted data based on its context—HTML, attribute, JavaScript, or URL—so the browser treats it as data rather than executable code.
• D — Run untrusted HTML input through an HTML sanitization engine: Sanitization removes or neutralizes dangerous elements and attributes, such as script-related content, while preserving safe HTML where needed.

• A: Enabling client-side scripts does not prevent XSS. Script restrictions may reduce risk in some environments, but “enable” is not a general XSS control.
• C: Cookie inspection is unrelated to preventing injected scripts.
• E: The SameSite cookie attribute primarily helps mitigate CSRF, not XSS. It should not generally be described as an XSS prevention measure.

• Virtual introductions: Team members share their role, experience, location, and working preferences.
• Online icebreakers: Short, informal activities such as “two truths and a lie.”
• Virtual coffee chats: Pair team members for informal, non-project conversations.
• Collaborative problem-solving: The team works together on an online puzzle or scenario.
• Retrospectives: The team discusses what went well, what did not, and how to improve.
• Working-agreement sessions: The team agrees on response times, meeting etiquette, communication channels, and handoffs.
• Recognition sessions: Members acknowledge one another’s contributions.
• Remote workshops: Teams jointly create plans, diagrams, or schedules using collaboration tools.

Statement 1 — Correct

Statement 2 — Correct

• Access List: controls whether a client is allowed or denied.
• Connect List: controls which wireless networks/APs a station may connect to.

• A: Describes an update-set conflict, not a Dictionary Override.
• B: Describes a configuration item or change concept.
• C: Describes an approval or workflow activity.

• Treatment one – easier to prepare: Convenience for the accounting team is not the main objective of financial reporting.
• Treatment two – fair representation: This is the correct choice because financial statements must faithfully represent the underlying transaction and its economic substance.
• Treatment three – maximises profit: Accounting policies must not be selected simply to manipulate or inflate reported profit.
• Treatment four – easier to understand: Understandability is important, but it cannot justify presenting information that is less faithfully represented.

• SQL injection
• Cross-site scripting (XSS)
• Malicious or malformed web requests
• Some application-layer attacks

• Layer 4 firewall: Filters based mainly on IP addresses, ports, and transport protocols; it cannot deeply inspect web application content.
• NGFW: Provides advanced network filtering and may include application awareness, but a WAF is more specifically designed to protect web applications.
• UTM: Combines several security functions in one appliance, but it is not the most targeted solution for a web portal.