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WGU Information Technology Management QGC2 Questions 86–90 (page: 19)

Updated On: 11-Feb-2026

What is the purpose of an IT ethics policy?

  1. To require approval before implementing new technologies
  2. To define values as adherence to internal technical policies
  3. To guide decisions based on values and standards
  4. To encourage proper conduct in IT project budgeting

Answer(s): C

Explanation:

An IT ethics policy exists to guide decision-making based on organizational values, ethical standards, and professional conduct. It ensures that IT professionals act responsibly when handling data, systems, and technology, especially regarding privacy, security, intellectual property, and appropriate use of resources.

Option A: Too narrow--approval for new technologies is a governance process, not the purpose of ethics policy.

Option B: Incorrect--ethics policies are broader than adherence to technical rules.

Option D: Too narrow--ethical behavior extends far beyond project budgeting.

Therefore, the correct answer is that an IT ethics policy exists to guide decisions based on values and standards.


Reference:

WGU Information Technology Management ­ IT Governance and Ethics, section on IT Ethics Policies.



How should leaders promote ethical IT behavior among employees?

  1. By assigning responsibility for ethics to individual departments
  2. By providing regular training on ethical expectations
  3. By covering ethics briefly during initial onboarding
  4. By relying on team leaders to address ethical concerns informally

Answer(s): B

Explanation:

Leaders should promote ethical IT behavior by providing regular, ongoing training that communicates expectations, reinforces values, and keeps employees updated on evolving ethical standards and issues. Continuous training fosters a culture of integrity and accountability.

Option A: Incorrect, ethics should be an organization-wide responsibility, not siloed in departments.

Option C: Incorrect, a one-time onboarding session is insufficient for maintaining ethical awareness.

Option D: Incorrect, relying informally on team leaders does not ensure consistent organization-wide ethical practices.

Thus, the best approach is regular training on ethical expectations.


Reference:

WGU Information Technology Management ­ IT Governance and Ethics, section on Promoting Ethical IT Culture.



What is part of an effective IT ethics policy?

  1. Guidelines for responsible technology use and consequences for misuse
  2. Standards for security practices without mention of user conduct
  3. Ethical scenarios for training purposes relevant to IT roles
  4. Password requirements for company-managed systems and mobile access

Answer(s): A

Explanation:

An effective IT ethics policy establishes guidelines for responsible technology use (such as acceptable use of systems, data privacy, and confidentiality) and specifies consequences for unethical or inappropriate behavior. This ensures accountability, transparency, and consistency in IT-related decision-making and actions.

Option B: Too narrow--security practices are part of IT policies, but ethics policies emphasize conduct and decision-making.

Option C: While training scenarios are useful, they are supplemental, not the foundation of an ethics policy.

Option D: Password requirements are part of security policies, not ethics policies.

Thus, an effective IT ethics policy must include guidelines for responsible technology use and consequences for misuse.


Reference:

WGU Information Technology Management ­ IT Governance and Ethics, section on Developing an IT Ethics Policy.



What is a goal of IT compliance programs?

  1. To align IT practices with laws and standards
  2. To reduce audits by limiting documentation
  3. To focus compliance on cutting operational costs
  4. To automate daily IT tasks for efficiency

Answer(s): A

Explanation:

The goal of IT compliance programs is to ensure that organizational IT operations align with external laws, regulatory requirements, and industry standards. Compliance frameworks (such as SOX, HIPAA, PCI DSS, or GDPR) define how organizations must manage data, privacy, and security. Achieving compliance demonstrates responsible practices and mitigates legal and financial risks.

Option B: Incorrect--compliance requires more documentation and transparency, not less.

Option C: Incorrect--compliance is not primarily about cost cutting.

Option D: Incorrect--automation may support compliance, but efficiency is not the core compliance goal.

Thus, the primary goal is alignment of IT practices with laws and standards.


Reference:

WGU Information Technology Management ­ IT Governance and Compliance, section on Compliance

Programs and Goals.



What improves IT sustainability?

  1. Using efficient hardware and power settings
  2. Buying the latest devices immediately upon release
  3. Expanding the size and capacity of data centers
  4. Standardizing high-performance hardware for all tasks

Answer(s): A

Explanation:

IT sustainability focuses on reducing environmental impact and promoting energy efficiency in technology use. This is achieved through measures such as:

Using energy-efficient hardware

Implementing green data center practices

Adjusting power management settings

Extending equipment life cycles where possible

These practices lower energy consumption, reduce waste, and support corporate social responsibility goals.

Option B: Incorrect--frequent replacement of devices increases e-waste and is not sustainable.

Option C: Incorrect--expanding data centers generally increases environmental footprint.

Option D: Incorrect--using high-performance hardware for all tasks wastes energy when simpler systems would suffice.

Therefore, IT sustainability is improved by using efficient hardware and power settings.


Reference:

WGU Information Technology Management ­ IT Sustainability Practices, section on Green IT and Energy Efficiency.



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