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Free RCDDv14.1 Exam Braindumps
BICSI Registered Communications Distribution Designer Exam Questions 162–240 (page: 17)

Updated On: 1-Feb-2026
Page 17 of 65
PDF with 320 Questions

The program manager must define the program and understand the organization's target market and customer needs.
What should the program manager do first?

  1. Brainstorm with the program team to decide on the definitions of the target market.
  2. Meet with peers to identify the company's competitors in the target market
  3. Meet with the project managers to identify the target market
  4. Work with the program sponsor to assess the needs of the target market

Answer(s): D



A global communications company's cloud-based platform will host its video network using both on - and off-shore learns. The program management office (PMO) assigns a program manager with little experience executing global initiatives.
What should the program manager do to resolve competing resource needs within components that

could impact the entire program's overall delivery date?

  1. Require project managers to perform resource levelling in their schedules to automatically take into account availability and dependencies tor key resources.
  2. Revisit assignments on a weekly basis to manually level resources thereby limiting burn-out and preventing underutilization
  3. Optimize integration of the component projects by working with the project managers to align resource skill sets and availability to the program
  4. Improve communications between the project managers to gain efficiencies in resource assignments

Answer(s): B



A program manager joins a team during its preparation phase.
What should the program manager do lo obtain formal sponsor approval to begin the benefits delivery phase1?

  1. Develop the program management plan based on the organization's strategic plan
  2. Write the program charter, including the program mission statement and stakeholder engagement plan
  3. Define a high-level program roadmap of milestones and schedules supported by a preliminary estimate
  4. Identify and document the anticipated program benefits in the benefits management plan.

Answer(s): A



During the execution phase of a program a stakeholder complains to the program manager that they did not receive critical communications about one of the component projects What should the program manager do to address the situation'?

  1. Review and update the detailed stakeholder list
  2. Review and update the stakeholder engagement plan
  3. Execute the component project's communications management plan
  4. Update the risk register.

Answer(s): B



A program manager is assigned to a large cross-functional program trial includes five different technologies and multiple workstreams.
Some potential stakeholders have conflicting program expectations What should the program manager do next/?

  1. Conduct interviews with key stakeholders, and document the results in the program management plan
  2. Update the stakeholder register to document stakeholders' positions relative to the program
  3. Document stakeholder expectations in the program's risk register to determine their influence
  4. Send out satisfaction surveys and document the results in the program's stakeholder engagement plan.

Answer(s): C



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