QUESTION: 5

Workforce flexibility takes a number of different forms. Which of the following achieves flexibility where employees have the ability to move between tasks as and when required by the organisation?

Shift system flexibility
Numerical flexibility
Functional flexibility
Temporal flexibility

Answer(s): C

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QUESTION: 6

Which of the following would specifically be an example of the use of the marketing concept by a charity?

Having pencils made with the name of the charity on them
Selling pencils to make a profit for the charity
Only buying pencils made from sustainable materials
Giving pencils out to children in developing countries

Answer(s): A

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Appraisal systems involve the collection of feedback on an individual's performance from a range of sources. Which of the following sources apply to 180-degree appraisal?

Select THREE sources that apply.

The individual's supervisor and the individual
The individual and his peers
The individual's supervisor and his peers
The individual and the customers he deals with
The individual's supervisor and the customers the individual deals with
The individual's peers and the customers they deal with

Answer(s): A,B,C

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QUESTION: 8

Which of the following statements regarding shamrock organisations are true?

1:Shamrock organisations typically comprise four discrete components.

2:The core group of executives are often supported by external contractors and part-time staff.

3:One of the main characteristics of a shamrock organisation is its flexibility.

2 + 3
1
2
3
1 + 2
1 + 3
1 + 2 + 3

Answer(s): A

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QUESTION: 5

QUESTION: 6

QUESTION: 7

QUESTION: 8