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Free 500-442 Exam Braindumps (page: 7)

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QUESTION: 25

What are two purposes of Cisco Unified Intelligence Center? (Choose two.)

allows agents to re-skill to a different skill group or team
automates Text to Voice Bot Configurations
allows different groups of users to configure APIs based on their roles
obtains data from the base solution's database, known as Data Sources
customizes the visual presentation of the reports

Answer(s): C,D

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QUESTION: 26

Which two steps are required to configure a Supervisor? (Choose two.)

assign the Supervisor to only one Team
assign the Supervisor to a Skill Group and Precision Queue
make sure the Supervisor has an Active Directory Account
ensure that "Is Supervisor" is checked
assign the Supervisor to a Precision Queue

Answer(s): A,D

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QUESTION: 27

Which two specifications are supported by the Cisco CVP Server for encoding and formatting? (Choose two.)

the file format is mp3
G711 mu-law or a-law
G729
the max file size is 40 MB
the file format is wav

Answer(s): A,D

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QUESTION: 28

Which two steps are required to configure RONA for CCE? (Choose two.)

Survivability
Auto-answer
CCE Web Admin
Scripting logic
Skill target configuration

Answer(s): C,E

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Niraj commented on April 20, 2023
Questions are valid. I just passed.
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Sarah commented on April 20, 2023
Fantastic effort on the practice exam!
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Marcus commented on April 20, 2023
Impressive work on this exam dumps. Love the free version.
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Emily commented on April 20, 2023
Great job on these practice exam questions! You guys are the best.
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