Free CCSA Exam Braindumps (page: 35)

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Who are the people who benefit from the organization, use its products or services or who are otherwise associated?

  1. Managers
  2. Employees
  3. Stakeholders
  4. Team workers

Answer(s): C



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Flowcharting is a common method used to document major processes in order to identify them within the program.

  1. True
  2. False

Answer(s): A



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What involves comparing the program's performance with other similar programs that are effective?

  1. Trend analysis
  2. Benchmarking
  3. Comparing efficiency
  4. None of the above

Answer(s): B



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Ratio analysis is:

  1. comparison of statistics by showing the relationship of one or more type of units to a single type of unit
  2. comparison of equivalence by showing the equivalent relationship of one type of unit to a different type of unit
  3. comparison of rationality by showing the relationship of multiple types of units to a single type of unit
  4. comparison of proportionality by showing the relationship of one type of unit to a different type of unit

Answer(s): D






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