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Free GE0-806 Exam Braindumps (page: 6)

Page 5 of 22
PDF with 85 Questions

Secure Socket Layer (SSL) may be used to encrypt the WFM Web connection to which of
the following?
Choose 2 answers

  1. WFM web for Supervisors
  2. WFM Web for Agents
  3. WFM Configuration utility
  4. WFM Database

Answer(s): B,D



Assuming you need to schedule meetings for all staff in your contact center within one day. In order to minimize impact on coverage, meetings can be run in maximum three sessions. Is it possible to configure such a meeting in WFM to be scheduled automatically?

  1. Yes- using Multiple Groups functionality
  2. Yes, using regular meeting functionality
  3. No, it cannot be done without manual intervention of the supervisor
  4. No, it cannot be done at all

Answer(s): C



Which of the following is responsible for building WFM schedules?

  1. WFM Server
  2. WFM Data Aggregator
  3. WFM Builder
  4. WFM Scheduler

Answer(s): D



A Rotating Pattern can be assigned to which of the following?
Choose 2 answers

  1. An Agent
  2. A Team
  3. An Activity
  4. A Site
  5. A Business Unit

Answer(s): B,D






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